“I strongly advise against using UIS Canada for any immigration consulting services. I paid $3,490 for their assistance under the Atlantic Immigration Program, expecting professional guidance, but the service I received was abysmal. Despite their promises, I got little to no help, and the entire process was frustrating and disorganized.
After realizing I was getting nowhere, I decided to cancel the service and signed a refund agreement on 05/15/2024, which promised a $500 refund within 3 days. It's now been months, and not only have I not received the refund, but UIS Canada has also completely ignored my multiple attempts to contact them for an update. Their lack of communication is shocking and unprofessional.
What's worse is that I filed a complaint with the Better Business Bureau (BBB), and UIS Canada has not even bothered to respond. This speaks volumes about their disregard for their customers. It’s clear that they have a pattern of scamming clients, as there are numerous similar complaints against them.
Due to their terrible service, lack of communication, and failure to honor their refund agreement, I am now demanding a full refund of $3,490. Stay away from UIS Canada if you value your time and money.”
“So disappointed with this company's compassion.
My daughter was so excited to tell me she was going to start her travelling dream and had paid money towards this company for their services.
Unfortunately I had to then tell her that my breast cancer had returned. My daughter then appealed for compassion in this difficult time and asked for a refund so she could emotionally and financially be here for me. My daughter had only made a part payment at this stage. Their customer support team said they would look into it, but have not responded to her. It is so sad that they have no compassion for individual situations”
“SCAM - Do not trust.
They scammed $1500 USD from my 18 year old daughter and refuse to refund.
They harass you on the phone and email using bully tactics to try and force you to sign their Service Order Confirmation Form... do not open or sign anything!
Just complete the easy free procedure yourself on the official Canadian government website...
canada. ca/en/immigration-refugees-citizenship/services/work-canada/iec/apply-work-permit.html
The process is very easy to do yourself and free to complete applications and only a small cost at the end on approval with no scam or middleman required.”
“After 2 months from paying more than $5400Aud to UIS Canada for, what my partner and I were led to believe was the process for working holiday visas for a couple months, we found out that the person who set up our account was actually charging us for citizenship/permanent relocation. After dealing with numerous rude and passive aggressive consultants across multiple departments within the company we decided that we didn’t want to deal with the company nor travel to Canada at all anymore due to the fact we just wanted an extended holiday, not to move our whole life to Canada. After some persistence we were finally granted a refund of only $1600Aud that we begrudgingly accepted (because we just want to be done with this company) on the 24th of March.
It is now June 18th and we have no answers or any communication back to us about what is happening. Victor Goldman, who has been handling our case since the refund was granted, has given us excuse after excuse but never any clear reasoning why it has taken so long nor any indication as to when we might receive our refund.
Horrible service. Horrible attitude. Misleading communication. We feel like they have just robbed us of more than $5000 in return for sending us a couple documents for citizenship that we didn’t even fill out or want and have been taken advantage of during, what should have been an exciting and life changing experience.”
“do not trust them. they charged me without my confirmation. when I asked for refound they made excuses not to pay the full amount. they are scammers. do not trust them.”
“Most disfunctional and incompetent companies I have used. After 8 months in the process I gave up with them. The client representative had no idea what was he doing and most of the research I had to myself to figure out what needed to be sent. There would no follow ups or transparency. I was chasing up every month to see the progress of the application and would get no answer. The staff are completely rude and would come back to you with an attitude. Do not use better do it yourself.”
