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UK Flooring Direct Reviews

3.0 Rating 219 Reviews
49 %
of reviewers recommend UK Flooring Direct
3.0
Based on 219 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 62%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About UK Flooring Direct:

UK Flooring Direct is a relatively new company, dating back to 2004, but its founders have over 25 years of experience in the flooring trade. The formation of the company took advantage of the opportunities presented by the internet age to offer an online service that cuts overheads and enables us to offer you high quality flooring at low prices. Although we are based on the outskirts of Leicester, we are able to offer a virtual showroom that means you can browse and buy no matter where in the UK you live.

Visit Website

Phone:

0845 263 6586

Email:

sales@ukflooringdirect.co.uk

Location:

UK Flooring Direct Ltd.Unit 2 Logix Road,Hinckley,LeicestershireLE10 3BQ
Leicester
LE10 3BQ

How quickly does UK Flooring Direct resolve customer queries?
(3 years ago)
Greater than 35% of reviewers feedback is UK Flooring Direct takes over a week to resolve customer queries.
(3 years ago)
95.45%
Industry Average
Good and fast service
- Tiberiu
Excellent service and fast delivery
- Yvonne
Excellent service and a good quality product for the price.Jim was really helpful when I asked him for guidance about laying the flooring and also replacing some slightly damaged boards.I would highly recommend this company.
- Ted