Name: UK Mobile Store
Address: 1585, Charleston Road, Mountain View
Rating: 4.45

UK Mobile Store Reviews

4.5 Rating 7,574 Reviews

Shipping & Delivery

Delivery Methods

Postal Service

Average Delivery Time

Next Day

On-time Delivery

96%

Accurate And Undamaged Orders

95%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

4.2 out of 5

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“Arrived ages later and no contact number available.”

Helpful Report

Posted 4 years ago

“Perfect. No problems.”

Helpful Report

Posted 4 years ago

“Replacement phone battery does not hold its charge as long as my original battery used to when new. Disappointing.”

Helpful Report

Posted 4 years ago

“Paid £1.99 for 1-3 day delivery but was still 6 days before delivery”

Helpful Report

Posted 4 years ago

“Efficient and fast!”

Helpful Report

Posted 4 years ago

“The delivery was not in the 1-3 days promised, wrong item 7 days later. when I phoned explaining that I can understand the lateness of the delivery during the pandemic. we were promised a replacement. it has still not arrived . very poor will not use Mobile store again.”

Helpful Report

Posted 4 years ago

“got what i wanted and the day after..”

Helpful Report

Posted 4 years ago

“charger stopped working after a couple of weeks”

Helpful Report

Posted 4 years ago

“Buying replacement phone batteries for phones is always a risk, however the battery supplied was newly manufactured,as confirmed by the date stamp, and works as well as the original when it was new. Also response to email queries was fast and helpful, so 5 star rating is applicable & would use again. One star was deducted only due to issues with the Royal Mail tracking number. The number was issued immediately after the order was placed, but it wasn't posted for a few days. Royal Mail never updated site to show the parcel had been received before it was actually delivered which meant the tracking number was totally useless and caused unnecessary confusion.”

Helpful Report

Posted 4 years ago

“First class service, great product. One happy customer.”

Helpful Report

Posted 4 years ago

“Does exactly as stated plug and play no messing Just what I needed.”

Helpful Report

Posted 4 years ago

“Fast delivery. Products are as described and just what I was looking for at a great price. Highly recommended...”

Helpful Report

Posted 4 years ago

“Ordered mobile phone charger and paid for Royal Mail 1st Class mail (delivery 1-3 working days). Charger however was delivered by Hermes ten days later!”

Helpful Report

Posted 4 years ago

“Very good service and seller.”

Helpful Report

Posted 4 years ago

“Very reasonable quality and price for a Samsung 10 charger”

Helpful Report

Posted 4 years ago

“Easy to use website. Good prices. Fast delivery”

Helpful Report

Posted 4 years ago

“Very fast delivery of my item. As described at a competitive price.”

Helpful Report

Posted 4 years ago

“Fast service, good selection and price”

Helpful Report

Posted 4 years ago

“Not recommended. I bought new mobile phone battery. They send me made in China battery. And its not better than old one. Looks like used before. Not new. Also I pay more for one day delivery. But it's comes one week later. Highly not recommended!!!”

Helpful Report

Posted 4 years ago

“They sent wrong socket for charger, emailed them and returned the one sent to me and heard nothing since. Will give 5 more days then request refund.”

Helpful Report

Posted 4 years ago