Monsoon Accessorize Reviews

2.8 Rating 158 Reviews

45 %

of reviewers recommend Monsoon Accessorize

Company Reviews

Questions

Metrics

2.8

Based on 158 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How do I contact Monsoon Accessorize?

Helpful Report

(1 month ago)

You can contact Monsoon Accessorize by Live Chat, Email and Telephone.

Helpful Report

(1 month ago)

60.00%

Industry Average

“ Fantastic service from the Brentwood branch. Lost a valuable earring whilst trying on a dress and the girls (Margaret, Victoria and Jan) were amazing in returning it back to me. Thank you so much....Davine xxx ”

- Davine

“ We visited the Monsoon store in Jersey, Channel Islands in June 2019 and were served by the lovely Kathy & Mary. Their friendly, approachable and positive customer service made your store a delight to visit - many thanks! ”

- Jayne Burns

Monsoon Accessorize Reviews

Customer Service - Average