“A 54-year-old male who smoked up until 3 years ago so my teeth were very badly stained. After using the Spotlight whole kit (mouthwash, pen, toothpaste and floss) which I picked up online directly from Spotlight Oral Care for £33, came within three days of the order. Within 6 days, my teeth are looking great!! I'm really satisfied with these products and will continue to use them in the future.”
Thank you, Anthony, for your lovely review! We are glad that with the help of our products, your teeth were able to make a positive turnaround in such a short period of time. We are proud to have earned your loyalty and hope to continue to do so in the future.
“I wasnt happy at all with this whitening toothpaste, it literally did nothing to my teeth. I'm quite disappointed as I feel I have wasted my money on a pointless product. Not happy at all and will never be purchasing from Spotlight again 😔😔”
Thank you for your feedback. We are sorry to hear that you didn't see the results you were hoping for when using our strips. Whitening is an active process and does vary in results from person to person depending on starting point, condition of teeth and lifestyle factors. Depending on the desired result, some people may require a second box. You could also use our whitening toothpaste and mouthwash in conjunction with our strips, to optimise results and to avoid smoking, tea, coffee, wine and rich foods such as curries.
“Fabulous product- and service. I have bought 5 toothbrushes (4as gifts and one for myself!)
and all my recipients are delighted with them - especially colours and personalisation. After using all agree using them feels as if you have been for a clean at the dentist. Cannot recommend highly enough 👏”
Thank you so much for the lovely review, Susan! We are so pleased to hear that both you and your recipients are delighted with the products! We are also really glad to hear that Spotlight Oral Care has provided you and your loved ones with a feeling similar to a trip to the dentist - that's exactly what we strive for! We really appreciate your support and kind words. Thank you, again!
Thank you so much for your review! I'm glad to hear that you have noticed an improvement in the whiteness of your teeth with our toothpaste. We appreciate your loyalty as a customer and hope you enjoy the whitening strips as well.
Thanks so much for your review Patrick! I am so sorry you have not received your order yet. A member of our team has reached out to you to get this sorted ❤️
“It has taken some getting used to, as I have been without an electric toothbrush for some time now…and didn’t have a sonic one before. I do keep catching the head on my bottom teeth and vice versa, which does make a grinding noise - but I have a very small mouth, with crowded teeth. I have only given four stars, as the brush head is a bit difficult to manoeuvre in my mouth - it would be good to have different sized heads to choose from perhaps? Otherwise, my mouth and teeth are left sparkly clean and I mean SPARKLE.”
Thanks for taking the time to review. We appreciate your review and taking the time to share your experience with us. We understand it can take some time getting used to a new electric toothbrush and we appreciate your feedback about the brush head. If different sized heads would make the product even better for you, we'll certainly look into making that happen! Thanks again!
Thank you for your feedback. We are sorry to hear that you didn't see the results you were hoping for when using our strips. Whitening is an active process and does vary in results from person to person depending on starting point, condition of teeth and lifestyle factors. Depending on the desired result, some people may require a second box. You could also use our whitening toothpaste and mouthwash in conjunction with our strips, to optimise results and to avoid smoking, tea, coffee, wine and rich foods such as curries.
“The order went smoothly and the water glosser seems to work well although a little bigger than a competitors model that I had been using for many years. I like the water sterilisation mode as this is definitely an added bonus and very important. I was surprised to find that for such an expensive model against competitors that there is only a 1 year warranty which I think in this day and age is woefully inadequate for the price. I also have found that since purchasing this product I've been swamped with email offers. Perhaps rather than unsubscribing I would appreciate it if they could tone things down somewhat.”
Thank you for your kind review and feedback S. We appreciate your support and custom and your feedback will be taken seriously. We are very sorry to hear you are unhappy with our marketing communications and we'll do our best to improve going forward. Any concers, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get it sorted for you as quickly as possible!
“Spotlight are one of my favourite brands. I love all of their products. They are excellent to deal with and have the best customer service that I have dealt with in years.”
“Hello,
I have yet to receive my purchase and when tracking my order number CA404150633IE it seems like nothing has happened since December 8th?! I hope to receive it before December 24th since both of the products are Christmas presents. With that in mind, it is difficult to rate the product.”
Thank you for taking the time to leave us a review Carina. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with delivery, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
“The Sonic Pro toothbrush is superb and the battery seems to last forever. It's a pity that it doesn't take the same heads as the original brush, but in marketing terms I guess it's better. Anyway, it does a great job all round.”
Thank you so much for your kind review Anthony, we're thrilled you are loving it. Your support and custom means the world to us! Wishing you a fabulous Christmas 🤍🤍
“Have been using toothpaste for about 2 years. Powder is expensive for the amount you get. Gel is OK but the pump action is poor. I'll keep buying toothpaste but not the powder or gel. Neither have increased the whiteness of my 80 year old teeth sorry.”
Hi Valerie, Thank you for taking the time to leave us a review. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
“I had oral b before purchasing spotlight and oh my god this toothbrush is amazing!! It is really gentle on my gums and it cleans my teeth so well. I would recommend to all and especially to anyone who has sensitive gums”
Thank you so much for your kind review. Your support and custom means the world to us! Wishing you a fabulous Christmas and thank you for recommending us! 🤍🤍
“Whilst the product is what I ordered, I was e-mailed about a Cyber Monday flash offer, available for 2 hours that included a free gift worth €98. I went to use the offer within 10 minutes of receiving the e-mail only to be advised that the free gift on offer was GONE! I did proceed with my order as it's a Christmas gift for someone but the experience left a sour taste and if an offer is for 2 hours, it should be available for 2 hours.”
Hi there,
Thank you for sharing your experience, and we sincerely apologise for any frustration caused by the Cyber Monday flash offer. Unfortunately, the free gift promotion was available for a limited time while stocks lasted, and due to high demand, the sets with the free gift sold out quickly.
We sincerely regret any inconvenience this may have caused. Our team is constantly working to bring exciting offers, and I assure you that we will take your feedback into consideration to enhance future promotions.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for your understanding.
