“The centre of gravity is very high (towards the brush head). This in combination with the unusually slim shape of the housing causes the unit to topple over easily. That's still the case when the unit is resting in the click charger because the magnet doesn't seem to be very strong.
A slightly oval shape or a mould for placing the thumb would help to hold it better and avoid touching the teeth with the plastic of the brush head.
I cannot yet comment on the battery capacity.”
Hi Frank,
Thank you for taking the time to leave us a review! We always like to hear from customers as your feedback is so valuable to us. We will definitely be taking your feedback onboard! However, we do hope that you enjoy using your sonic!
“I was highly disappointed when I was told to return my order with a prepaid return label. The amount of money I pay for the item I should be able to get a return label at least.”
Hi Mairead, we are sorry that you were not fully satisfied with your experience with Spotlight Oral Care. We appreciate you taking the time to let us know about your experience!
“I love spotlight, I have loads of their products but I don't like the new toothpaste tube the opening is too wide and the taste is not as nice as before.”
Hi Sharon, thank you for taking the time to leave us a review! We're sorry to hear that you weren't satisfied with the taste of our toothpaste and the tube it comes in. We are always looking to hear customer feedback and we really appreciate your opinion.
Hi Tracy, thank you so much for leaving us a review! We're delighted to hear that you're enjoying our teeth whitening strips and that you're happy with the results! Thanks again!
Hi there, thanks so much for leaving us a review! We're so glad that you were happy with our delivery and that you enjoyed our products! Thank you for your custom!
Hi Anna, thanks so much for taking the time to leave us a lovely review! We're so glad that you love our products! Thanks so much for being a loyal customer!
Thank you so much for your review and 5 star rating! We're delighted to hear that you are loving your sonic toothbrush and that it's leaving your teeth feeling so clean!
“Was expecting a good toothbrush for this price, as I choose the more expensive pro version, about £100.
Yet, the brush isn’t cleaning better than previous most basic version of a cheap Oralb I bought in Lidl some time ago.
Was expecting better performance. Notified customer service after one use, but was told I can’t return.
Next time I buy on Amazon as very easy to return anything.”
Hi Udo, thank you for taking the time to leave us a review! We're sorry to hear that you didn't enjoy your experience with our sonic pro toothbrush. We take on board all customer feedback!
If there is anything further that we can do for you, please let us know.
Thank you so much for the terrific review, Julie! We are delighted to know that you and your family are loving Spotlight Oral Care's toothbrushes! We are really glad you love them!
Thank you so much for your review! I'm delighted to hear that you were so pleased with the order process and delivery service, even outside of Ireland. It's wonderful to have customers like you who are happy with our company. Thank you for your support!
Thank you so much for your review Regina! We're so glad that you've seen the amazing results that the teeth whitening strips produce. We sincerely appreciate your continued loyalty and support - only buy Spotlight!
Thanks for your review! I'm sorry to hear that you haven't received your order. Please reach out to our customer support, and we'll do our best to assist you. Thanks for your patience.
Thanks so much for your review Sarah. So sorry about the mix-up with your order. We'll make it right for you. Please reach out to our customer support, and we'll fix this ASAP.
Thank you so much, Caroline, for your review! We are thrilled to hear that you were impressed with the speed of delivery after ordering on Thursday morning and that you enjoyed your shopping experience with us. Thank you for being a loyal and supportive customer!
Thanks so much for your review. Sorry to hear you've had trouble finding the blue replacement heads in stock. We're working on improving availability. Cost-wise, we're always looking for ways to provide better value. Thanks for your feedback; it helps us get better! 😊
“Well - it sounds a bit dramatic, but my Spotlight toothbrush has significantly improved my life! In the past, with a basic electric toothbrush I found cleaning my teeth ineffective and tedious. So, I only did it once a day, and with bad grace. The Spotlight works so brilliantly that I can feel a huge difference; at last I can get rid of plaque, and I actually enjoy cleaning my teeth, morning AND evening. Thank you SO much.”
Thank you so much for your review! We are so pleased to hear that your life has improved thanks to using the Spotlight toothbrush! We really appreciate your support.
Thank you so much, Anita, for your review! We are so glad to hear you are very happy with your purchase and our service. We appreciate your kind words and thank you for your support!
