“Controls are a major problem; need to turn it on whilst the nozzle is in the mouth and in so doing cannot see which light is illuminated. Water emanating from mouth during operation goes absolutely everywhere and too easy to manhandle and change the mode during operation.
Very poorly designed.”
Thank you for taking the time to leave us a review R. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with one of our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
Hi Terry, thank you so much for giving us a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that you are happy with your purchase. We're glad to know that our product is working well for you.
Please don't hesitate to reach out if you have any questions or need any further assistance.
“Was a gift for my husband for his Christmas
It’s good and he’s happy only thing is the part we’re you put the lead into charge the device the little black like clip, cover broke the first time it was opened which is a bit annoying but it still works so that’s the main thing
As it wasn’t for myself I can’t say anything about the actual brushing off teeth”
Thank you for taking the time to leave us a review. We appreciate your custom and support and we're delighted your husband is liking his Sonic. We are very sorry to hear he has had a negative experience with the charger, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
Thank you so much for your amazing review! We are so glad that our Pro Sonic Toothbrush has been helping your teeth feel so clean. We are also pleased that you experienced our speedy delivery service. We appreciate your 5 star rating of Spotlight Oral Care and thank you for your kind words.
“I bought a sonic toothbrush for my child. The product is beautifully designed and I love it that you can take it on holiday and there is no need to charge it. It has a USB charger but you don't have to use it more than once a month maybe.
Could be improved: no pressure indicator, it would be nice to know if you press too hard.”
Thank you for your review! We are thrilled to hear that you purchased our sonic toothbrush for your child and love the design, portability, and charging capabilities the product offers. We appreciate the constructive feedback that you mentioned about a pressure indicator, as this could certainly be improved. Thank you for your valuable input, as we are always looking for ways to make our product better.
“Purchased 2 more electric toothbrushes from spotlight for family members. All my family now use spotlight toothbrushes, toothpaste, mouth wash and teeth whitening strips. All excellent products. Easy ordering process, fast delivery. Would highly recommend spotlight.”
Thank you so much Carol for such kind words and for your review! We are so pleased that you have made Spotlight your go-to provider for oral care. We also appreciate that you have purchased toothbrushes for your family members. We value your loyalty and thank you for your continued support!
“The toothbrush is fantastic and the kids love it too. Leaves your teeth feeling amazingly clean. Only problem was I didn't realise how pricey the replacement heads were.”
Thank you very much for your review! We are delighted to hear that you are enjoying your toothbrush and that the kids like it too! We're so glad you're noticing the clean feeling this toothbrush leaves behind. We're sorry for any disappointment with the replacement heads, we do want to make sure our customers are aware of the pricing. Thank you again for your feedback!
“The toothbrush was really well packaged. It works really well and holds it’s charge for a week. I am really happy with it. I would highly recommend it.”
Thank you so much for your review, Breda! I'm glad you're happy with the Spotlight Oral Care toothbrush. It's great to hear that it works well and holds its charge for a week. I'm so glad it met your expectations! I appreciate your kind words and high recommendation. Thank you again!
“My Oral B toothbrush was lost with my luggage in September ‘23 some family members had purchased from Spotlight Oral Care so I decided to give it a try I think it’s the best toothbrush I’ve ever had.”
Thank you, Gerard, for your review! I'm so happy you decided to give us a try and that you've had a great experience with us! And I'm glad you're loving your Oral B toothbrush. It's great to hear that your family previously purchased from us as well!
Thank you so much Orlaith for your 5 star rating of Spotlight Oral Care! We are so delighted that your whole family now enjoy our toothbrushes and we really appreciate your loyalty. Thank you again!
“I use the spotlight electric toothbrush which I like. It's good to have an inbuilt timer to let me know when my two minutes are up, and the different depths of sound depending on how I want to clean. I also like the interdental brushes, especially as they have bamboo handles. Teepee still uses plastic and that does bother me. I also have an ordinary soft-bristle Spotlight toothbrush for when I travel.
I am very pleased with all these products.”
Thank you so much for your review! It's so good to hear that you are using our electric toothbrush and other products with such satisfaction. I am glad that you find the interdental brushes with bamboo handles useful and that you recently added the soft-bristle toothbrush for when you travel. We appreciate your feedback and would love to hear from you more often.
“I have both of your products flosser and toothbrush and they are really good and am very happy with them and your customer service is even better so all n all very happy”
Thank you so much Arthur for your review! We're so glad to hear that you're happy with both our flosser and toothbrush, and even more so that your experience with our customer service was great. We really appreciate your kind words!
“I have been using these products for a while now people always comment on how white my teeth , strongly recommend the products staff always very helpful , fast delivery and always an offer on , one happy customer 👏😀”
Thank you so much, Katie, for your lovely review! We truly appreciate your loyalty and are so glad that you have noticed the benefits of using our products. We hope you continue to find them useful and are thrilled that people have noticed the whitening effects from using our products. Thank you for being such a fab customer!
“Purchased online shortly before Christmas and was worried it wouldn’t arrive in time.
I contacted customer care who replied very promptly and assured me that it would and it did!
My daughter has just started using the product so can’t comment on it yet but giving 5 stars for customer service :)”
Thank you so much for your review! We are thrilled to hear that our customer service team was so prompt and helpful in providing you the reassurance that your package would arrive in time for Christmas. We hope your daughter enjoys using our product and we look forward to your continued feedback!
“Takes a bit of getting used to but I'm now using it every day, after checking reviews. I would recommend this product, and that's not just because I like the Irish.”
Thank you so much for your review, Philip! We appreciate your loyalty and glad to hear that you liked the product after checking reviews! We're so pleased to hear that you are now using it every day and that you would recommend it, especially since you have an affinity for Ireland. Thank you for being a loyal customer!
