“Thrilled with my new tooth brush, the Spotlight Sonic Pro. My mouth has never felt so clean and fresh. I'm really pleased I took a chance and ordered this. 100% better than my previous electric tooth brush from another well know Brand”
We are so grateful for your thoughtful review! We’re delighted to hear that you had a positive experience with our product. Your kind words are incredibly motivating for our team. If there's ever anything else we can assist you with or if you have additional feedback to share, please feel free to get in touch. We're here and ready to support you in any way we can!
“I'm happy with the performance of the Sonic Pro toothbrush, my teeth feel really clean after using it, but there are some inconveniences.
The most annoying feature is having to push the On button multiple times to select the desired mode and to turn the brush off, specially if you want to stop to spit. It would be perfect if it had a separate button to select the desired mode and save it, and another to just turn On and Off. Talking about the On button, consider making it a bit less sensitive, it's really easy to push it on accident.
While the timer is a helpful feature, it interferes whit the brushing, stopping the toothbrush momentarily every 30 seconds. I think it's a good feature, but it shouldn't stop the brush.
Finally, the charger not having plug is not the best, considering the older model had one. The wireless charger is fancy and all, but it makes very easy to knock on accident the brush. I'm the usual brush chargers there is this little notch than secures it a little bit, while here the magnet doesn't really hold it too much.
That would be my opinion on it.”
“Great product, unfortunately I lost my 1st on holiday and bought a second one because I couldn't live without it. Takes a while to get used to it on full power. Much too easy to press the off button by mistake. This is the only toothbrush where replacing the head has made a visible difference after a few months so I do recommend that. Overall very pleased.”
Thank you for your wonderful review! We’re thrilled to hear that you love our product and found it indispensable. We appreciate your feedback on the power and the button placement. It's great to know that replacing the head made such a visible difference for you.
“Great toothbrush. Be good to be able to buy replacement heads in a multicoloured 3 pack so we know which head belongs to who without resorting to painting nail polish rings around them.”
Thank you for your great review and your suggestion! We appreciate your feedback and will definitely consider offering multicolored replacement heads in the future.
“Excellent communication from the company, item was very well packaged and delivered within 4 days of ordering.the results of this sonic toothbrush are impressive, took me a couple of days to get used to the sensation of it but am already feeling and seeing the results!! Am also impressed with the case that it comes with, really useful to take on holiday etc, alround a great price and a brilliant buy,thank you so much!!”
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our service. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
“That's a shame I noticed a big difference in this order. Prices up no freebie. The replacement heads don't even come in the plastic casing and I'd chucked my old one
Guessing it was a sale price and I do rate the product.
I noticed delivery was much faster too so an improvement there”
Thank you for your feedback. We’re glad to hear you noticed the faster delivery and still rate the product. We apologize for any inconvenience regarding the packaging and pricing changes. Your input is valuable to us, and we appreciate your understanding.
“There are a lot of products for whitening on the market, this one works. After 3 days my teeth look a lot whiter and cleaner and I'm very pleased with the result already.
On top of that it is very easy to apply. It holds fine for 1h and the toothpaste cleans up everything beautifully afterwards.
So glad I've tried it out because this whitener actually does the job. I'm a very happy customer!! :-)”
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our products. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
“I’m totally delighted with my recent purchase of the Sonic Pro toothbrush. I genuinely feel that my teeth are cleaner and the plaque is being removed more effectively. Initially I wondered if the small delicate head would work but in reality it is much more efficient than the bigger, tougher head of the electric toothbrush I had been using previously. The only slight negative is that it is easy to inadvertently change the cleaning mode but I’m sure I’ll get used to using it. A great product.”
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
We are so grateful for your thoughtful review! We’re delighted to hear that you had a positive experience with our product. Your kind words are incredibly motivating for our team. If there's ever anything else we can assist you with or if you have additional feedback to share, please feel free to get in touch. We're here and ready to support you in any way we can!
We are so grateful for your thoughtful review! We’re delighted to hear that you had a positive experience with our products. Your kind words are incredibly motivating for our team. If there's ever anything else we can assist you with or if you have additional feedback to share, please feel free to get in touch. We're here and ready to support you in any way we can!
“I had few questions about my order and I must say, I am thoroughly impressed with their response. Thanks for the great service especially to Ornaith!”
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with our service and that Ornaith was able to assist you effectively.
Your satisfaction is our top priority, and we’re pleased that we could address your questions to your standard. If you have any more questions or need further assistance, please don’t hesitate to reach out.
“I bought my Spotlight toothbrush a couple of years ago and like it well enough, but Philips toothbrushes which I used to buy, felt more substantial than Spotlight’s. My only other comment is that recently I bought a box of replacement brushes and for some reason two of the three broke while I was using them. However Spotlight responded appropriately and were very prompt in sending me a replacement box so that was good.”
Thank you for your feedback and for being a loyal customer. We’re glad to hear that you’ve had a generally positive experience with your Spotlight toothbrush and that our team was able to address the issue with the replacement brushes promptly.
We appreciate your input on the feel of the toothbrush and will take your comments into consideration. Your satisfaction is important to us, and we’re committed to ensuring that every aspect of your experience meets your expectations.
If you have any further questions or need additional assistance, please don’t hesitate to reach out.
“I purchased a sonic pro toothbrush and accelerator gel and I am very pleased with the quality of both. The toothbrush is so gentle yet provides an exceptional clean. The accelerator gel has definitely brightened my teeth. I highly recommend Spotlight Oral Care.”
Thank you so much for your wonderful review ! We’re delighted to hear that you’re pleased with both the Sonic Pro toothbrush and the accelerator gel.
It’s great to know that the toothbrush is providing a gentle yet effective clean, and that the accelerator gel is brightening your teeth as you hoped. Your recommendation means a lot to us.
If you have any questions or need further assistance, please feel free to reach out. Thank you for choosing Spotlight Oral Care!
Thank you for your lovely feedback! We’re thrilled to hear that your daughter is happy with her new toothbrush and finds it easy to use.
It’s wonderful to know that our product is making a positive difference in her daily routine. If you have any questions or need further assistance, please don’t hesitate to reach out.
Thanks again for choosing our product!
“Unfortunately I ordered 2 out of the 3 heads for the wrong toothbrush as I have the sonic toothbrush but I ordered for the sonic pro and I opened them thinking it was for the toothbrushes we have is there any way we can send them back.
Regards
Carol”
Hi Carol,
Thank you for reaching out. We understand the mix-up with the toothbrush heads and appreciate you letting us know.
Our customer service team has emailed you with instructions on how to return the incorrect heads and arrange for the correct ones to be sent. We’re here to make this process as smooth as possible for you.
If you have any further questions or need additional assistance, please don’t hesitate to get in touch.
