“Excellent products. The mouth wash, tooth paste and the accelator gel are amazing. Going to try the whitening powder and whitening kit next. I just I could buy these products in Canda.”
Thank you for your kind words! We're delighted to hear that you're enjoying our products. We appreciate your support!
We have re branded our company in the USA and Canada last year. We are now known as 'Made By Dentists' and you can find our product range on www.madebydentists.com and we are also in 1800 Target stores across the USA. We currently sell our original sonic replacement heads under the Made By Dentists brand!
I would highly recommend signing up to our newsletter on www.madebydentists.com to keep up to date with our best offers and exclusive discount codes 😊If you have any questions or need assistance, please feel free to reach out. Cheers!
“the instruction booklet is unhelpful and the brush does not function as the instructions suggest it will - after pushing the largest button at the top, the three lower controls do not respond to my attempts to alter the type of brushing. The noise the brush makes is a high-pitched whine which is not helpful in making tooth brushing a relaxed process. All in all, it seems an overly hyped product. Srry about that.”
Hi Ms LM, your feedback is important to us, and we're sorry to hear that you're not satisfied with your experience. Our Customer Service team has already contacted you via email to assist with any issues you may have encountered. We truly value your input and are dedicated to resolving any concerns to ensure your satisfaction.
“Both my husband and I use Spotlight electric toothbrushes and love them. According to my dentist the toothbrushes are doing a good job!
Also have subsequently ordered new toothbrush heads which arrived after a few days.
Highly recommended!”
Thank you for your wonderful review, Tracey! We're delighted to hear that both you and your husband are enjoying your new toothbrushes and that they're earning praise from your dentist too! It's fantastic to know that your experience with us has been positive. We truly appreciate your recommendation and are here to assist you whenever you need us.
Hi Caroline, we're delighted to hear that you're happy with your recent purchase! Thank you for sharing your positive feedback with us. Your satisfaction is incredibly important to us! Should you have any questions or need further assistance,, please feel free to reach out. We're always here!
Your glowing review has made our day AnnMarie! We're so pleased to hear that you had a positive experience with our service. Your feedback means a lot to us and motivates us to continue providing excellent service. If you ever need anything or have further feedback, please don't hesitate to get in touch.
Hi there! We're thrilled to hear that you're delighted with your products! Thank you so much for sharing your positive feedback. Your satisfaction means the world to us! If you ever need anything or have any questions about your purchase, please don't hesitate to reach out. We're here to help anytime.
“A game changing toothbrush. Like going to the dentist for a clean and polish. My teeth were quite stained and now look much whiter and the brush is softer on my gums. Plaque removal is excellent. Am so glad I bought this!”
Hi there! We're thrilled to hear that you're delighted with your new Sonic! Thank you so much for sharing your positive feedback. Your satisfaction means the world to us! If you ever need anything or have any questions about your purchase, please don't hesitate to reach out. We're here to help anytime.
“The order: during the ordering process I have been offered 30% off discount 3 times and it never works.
Delivery has been Ok, no problem at all.
After puirchase they again offered a few times 30% discount that never works because prices kind of already discounted (£20 for 3 heads replacement!). After that they have offered Sonic Pro White Replacement Heads with 100% off! I have managed to get the code accepted and order has been confirmed and i evenreceived the shipping notification! Guess what happened after? I received an order cancellation message... What to say? All of these not adding any good to the company image...”
Hi Evgueni, we're grateful for your feedback, and we're genuinely sorry to hear that our service didn't meet your expectations this time around. Our dedicated Customer Service team has reached out to you via email to address your concerns promptly.
“I love it BUT you sent me replacement brushes which do not fit properly. I cannot get it out to replace with another new one.
Must I throw it all away?
Ann. 07884371178”
Thank you for your review. We're sorry to hear about the issue with the replacement brushes. We'd like to assist you further with this matter. A member of our customer service team has reached out to you now. We will get this sorted for you!
Thank you so much for taking the time to leave us such a glowing review, Joanne! We're thrilled to hear that you had a positive experience with our service. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
“I am very happy with my new Spotlight Oral Care Toothbrush.
It does everything that I expect, and it is not overly noisy or too high in vibration. Just right!”
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our products. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
“I’m really impressed with this product. My last 3 electric toothbrushes (all the same leading brand) have stopped working suddenly. The last one vibrated so violently I thought it might loosen some teeth and wake the neighbours up. This feels very subtle and my teeth look really good and feel very clean after using it.”
Hi there! We're thrilled to hear that you're delighted with your new Sonic! Thank you so much for sharing your positive feedback. Your satisfaction means the world to us! If you ever need anything or have any questions about your purchase, please don't hesitate to reach out. We're here to help anytime.
Hi Mary,
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our service. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
“My order was a replacement for a toothbrush that had malfunctioned. Customer service was excellent. No quibble about sending out a new one despite having had it over a year. Didn’t even want me to return the old one.. Answered the phone immediately and I received the toothbrush the next day. Oh and the toothbrush is pretty good too! 🤩”
Thank you so much for taking the time to leave us such a glowing review, Hilary! We're thrilled to hear that you had a positive experience with our service. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
“The boys love them but the only issue we have had is that the bristles begin to come out of the heads very quickly if you have a child who is prone to do a bit of chewing! He’s only had it under a week and have already had to replace the head and he had a mouthful of bristles one night. Have never had this issue with previous toothbrushes even though he has tended to chew them at times while brushing”
We appreciate you taking the time to share your thoughts on our product, although we're disappointed to learn of your less-than-ideal experience. A member of our Customer Service team has contacted you via email to delve into your concerns and endeavor to rectify the situation promptly. Your feedback is invaluable to us, and we're fully dedicated to ensuring your contentment
“Unfortunately the formula for the whitening toothpaste has changed and it tastes awful and it doesn’t work as it use to. This will be my last order. Terrible”
Hi Samira, we appreciate your feedback, and we're truly sorry to learn that you're not satisfied with our toothpaste. Our Customer Service team has contacted you via email to promptly address your concerns. Your feedback is invaluable to us, and we're dedicated to resolving any issues to ensure your satisfaction.
Thank you so much for taking the time to leave us such a glowing review, Andrew! We're thrilled to hear that you had a positive experience with our service. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
“Excellent toothbrush and lovely added bonus of the dental strips and whitener. Was a very easy transaction. Hope your business keeps on thriving. Rich.”
We are so grateful for your thoughtful review! We’re delighted to hear that you had a positive experience with our product. Your kind words are incredibly motivating for our team. If there's ever anything else we can assist you with or if you have additional feedback to share, please feel free to get in touch. We're here and ready to support you in any way we can!
