“I ordered a Sonic Pro toothbrush based on its review in the Guardian recently. Very, very pleased with it - my teeth feel fabulous after every clean. I had thought I had super sensitive teeth but based on how often the pressure sensor came on when I started to use the brush, looks like I was brushing too hard. I eased back and now my teeth are not only super clean but don’t feel as sensitive either. Wish I had bought the toothbrush much sooner”
Thank you so much Cathy for this lovely 5 star review. We are thrilled to hear that your teeth feel super clean after every use. We are also very happy to hear that the pressure sensor on our toothbrush has resolved any sensitivity that you used to feel. We really appreciate your custom and support.
“I really don't like this tootbrush. It's very unpleasant to use and feel I'm stuck with it as it was so expsensive. The vibrtions drive me mad and wouldn't recomment it to anyone”
Thank you Marion for taking the time to leave us this review. We are very sorry to hear that you find our sonic toothbrush unpleasant to use and that the vibrations are not to your taste. We can assure you that the feeling subsides after a short period of time and would recommend that you continue using the toothbrush.
“Wanted to try a Sonic Toothbrush and chose Spotlight Pro after reading reviews. Have not been disappointed so far. A completely different cleaning experience leaving teeth and gums feeling clean and fresh. Progress lights and variable settings very useful. Even bought my wife one so we don't have to share!”
Thank you so much for leaving us this lovely review - we are thrilled to hear that you are enjoying the sonic pro toothbrush and that it leaves your teeth and gums feeling fresh. We are happy to hear that you also purchased your wife one of our toothbrushes. Thank you so much for your custom.
“fast delivery and well packaged i got the kids tooth paste to see would my son use it (he hated all over kids tooth paste) and he loves it makes brushing his tooth so much easier thank you 100% recommend 👍”
“Really pleased with my purchase, so much so I bought a Pro Toothbrush for my husband too. The packaging is really excellent quality which adds to the product if you are purchasing as a gift, the products are all really well made and well presented and these brushes make the Oral B IQ Series seem seriously outdated, noisy and clonky.
This actually makes tooth care a pleasure and something I look forward to doing twice a day!”
Thank you Julie for for taking the time to leave us this lovely review - we are delighted to hear that you are pleased with our sonic pro toothbrush. Thank you so much for your custom and support.
“I am always happy with all the products I have bought from Spotlight. I have the electric toothbrush, alot of the whitening products like strips, toothpaste, accelerator, mouthwash, floss and many more products. I love them all but my favourite is the toothbrush so I recently bought the new pro toothbrush but haven't used it yet! Excited for that. Thank you Spotlight for making amazing products at very reasonable prices.”
“So pleased with my Spotlight Sonic Pro toothbrush. Was able to buy it in the New Year's sale and save half price, plus received free whitening toothpaste. Love the toothbrush, it has a pressure sensor, sturdy carry case and charger and love the timer function and auto switching. 1 charge has lasted me a week, much better than my old oral b and love the 4 settings for gentle, cleaning, whitening and polish. It's almost as good as getting a proper clean and Polish at the dentist.”
“i get more solicitation for reviews than actual replies from CS.
my first Spotlight no longer holds any battery charge after just over 2 years. i only replaced it bc i had a bunch of brush heads i didnt want to waste.
I ordered a new one, which never arrived. it's now been over a week since i alerted the Spotlight team to the issue, and my replacment has not even shipped. it's stuck on Label Created for two days. no one has replied to my queries about the status.
responses are often >24 hours. if i ever get my replacement i will be using it until the brush heads are finished and moving to another brand.
very unimpressed.”
Thank you for your feedback. Our customer service team endeavor to respond to all customer queries as quickly as possible and we're glad we were able to resolve your issue. We truly appreciate your patience and understanding!
“I enjoy using this toothbrush. It is well-designed and effective. The only negative is the wasteful provision of hard plastic protectors for the replacement heads.”
Thank you for your great feedback! We're so glad to hear you're happy with your toothbrush. We also appreciate your input on the plastic protectors for the replacement heads, and we'll definitely take that into consideration as we continue to improve our products.
“I bought the Sonic Pro toothbrush from a Guardian recommendation (which rated it the best electric toothbrush overall, btw) and I have not been disappointed. It takes some getting used to as it feels like no other brush I've ever used, but it does a fantastic job! I got used to the tickle after about 3 days. It's very good value for money and more importantly it really works. If like me you're stuck in a dental desert this is an investment well worth making”
“I’ve been using Spotlight Oral Care for a number of years now. I’ve recent upgraded to their latest electric toothbrush. I really impressed by it and love all their products.”
“The water flosser is great and easy to use. The UV feature to kill bacteria was the real reason I selected it, my old water flosser started to taste slightly mouldy and didn't feel very hygienic after a while.
The reason I knocked a star off the review is that the base is extremely difficult to attach to the top half, the threads don't seem to line up correctly.”
Thank you for your feedback! We’re glad to hear you’re enjoying the water flosser and the UV feature. We’re sorry to hear about the difficulty with attaching the base, and we appreciate you bringing this to our attention. Please reach out to our customer service team if you'd like assistance, and we’ll do our best to resolve the issue for you!
