Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Metrics

Info

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

Write Your review

Tell us how Ultius made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with this service. Kahlo was a fine writer, but there was a concern with one of the references. Since I waited too long to request assistance (7 days) I used the live chat with Alicia. Alicia seemed to understand my concern and opened a work ticket to help. She was patient and explained the situation and how I needed to rectify it. Thank you so much and I hope to hear back from someone soon so I can submit my paper!”

Helpful Report

Rob, thank you for taking the time to leave your feedback. We appreciate the 5 star rating and your recommendation! In addition, thanks for sharing your positive experience with Alicia. She is a star!

“Great service , Alicia J wrote a great paper and was communicative to be on the right track. Thank you!”

Helpful Report

Thank you for your 5 star rating and your recommendation! While Alicia J. is not a writer, she is an outstanding Client Success Specialist.. We're so glad she had the opportunity to assist you! :)

“Lizzie was very helpful and quick to answer all my questions with accurate information.”

Helpful Report

Thank you so much for taking the time to offer your feedback. We appreciate the 5 star rating and your kind words regarding our Client Success Specialist Lizzy!

“I called in to get help on adding another page to my order and Litzy was VERY helpful answering my questions! I do appreciate her assistance. She is a true asset to your company! Thank you Litzy!”

Helpful Report

Hi Diane! Thank you very much for taking the time to share your experience working with Lizzy. We think she's a great asset too! Her dedication to our clients knows no bounds. :)

“Essays and written with highly professional writers. I would recommend everyone to choose Ultius. They are the best. Recommended from Lizzy”

Helpful Report

Thank you for the 5 star review and taking the time to respond to the survey. We appreciate the positive feedback and thank you for your kind words about Lizzy and our freelance writers.

“delia did a great job in solving the issue for me thanks”

Helpful Report

Hi Steven! Thank you for taking the time to deliver such positive feedback on your experience with Delia! She is dedicated to providing excellent customer service and we are so glad you agree. Thanks again!

“Sara provided great service to me and very nice!”

Helpful Report

CC, thank you for taking the time to deliver such positive feedback on your experience with Sara! She is truly dedicated to giving our clients amazing customer service!

“I spoke with Sara, she was very helpful in pointing me in the right direction.”

Helpful Report

Dillon, thank you so much for taking the time to leave your feedback. We appreciate you sharing your positive experience with Sara. Thanks again!

“Amazing as always. Lizzy was awesome”

Helpful Report

“Lizzy Z. helped me so much today, she was so helpful. Awesome experience!”

Helpful Report

“The Customer service has been excellent. The quality of the writer has been excellent. The experience I have had thus far has been supreme! This has been a wonderful experience.”

Helpful Report

“I appreciate the ease of ordering. The competence of the writers. I appreciate being able to read the paper and edit if I need to or send a revision, which I don't think I have done. Lizzy did a great job.”

Helpful Report

“Exellent service!”

Helpful Report

“Lizzy is nice and always helpful.”

Helpful Report

“I am very satisfied with the work from ultius, it was quality work right on time”

Helpful Report

Thank you so much for taking the time to leave your feedback and recommend our platform!

“Thank you Ultius, especially Alicia J, for my orders. Looking forward to working with you again.”

Helpful Report

Thank you very much for the 5-star feedback and sharing your experience with Alicia, one of our awesome Client Success Specialists. We appreciate the recommendation too. :)

“Nothing but A's!! Great staff and fast services.”

Helpful Report

Thank you for your recommendation and five star rating. We're very happy you took the time to offer your feedback and compliment our staff and platform!

“You have saved my sanity.”

Helpful Report

Life can be stressful! We're glad to hear our platform helped take off the edge. =)

“Absolutely LOVE Ultius, the writers are great and any issues that I have I just reach out to the support team and they take care of them immediately. I've never had any issues with using Ultius and highly recommend them.”

Helpful Report

Lindsey, thank you so much for your 5-star rating and recommendation. We really appreciate your positive feedback regarding the writers and our support team. =)

“I had an order that was canceled by ULTIUS staff. When Sara came on for her shift, she was very compassionate and competent compared to the prior staff that was cold and uncaring. Sara stayed in frequent contact via text or call. Never once did she treat me as an inconvenience. She was willing to answer any question and resolve a life changing event before me. This assignment was going to get a zero if it was late which meant failing the class. My family is counting on me to pass these classes which are extremely demanding, and expensive. I have been out of school due to multiple surgeries and have been out of the loop, and finding writing papers very difficult. Sara knew none of this, she is an exemplary employee. Never rushed me off the phone, never once spoke unkindly to me. She is able to understand a problem situation and deliver outstanding results. Thank you Sara very much.”

Helpful Report

Ultius is rated 4.9 based on 1,338 reviews