UNIQLO Reviews

1.7 Rating 199 Reviews

18 %

of reviewers recommend UNIQLO

Company Reviews

Questions

Metrics

1.7

Based on 199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does UNIQLO deliver? How long does UNIQLO take to deliver? Does UNIQLO deliver on time? How is accuracy and good condition of items delivered by UNIQLO?

Returns

How is UNIQLO returns process?

Customer Service

How can I contact UNIQLO? How quickly does UNIQLO resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of UNIQLO.

Visit Website

Got a Question?

Ask a question regarding UNIQLO

What's your name?

What's your email adress?

Went to Glen Uniqlo to change a bra which I bought was too big.we old people are very forgetful, so I used a tailor pin to pin the receipt to the bra. the counter girl saw the pin, immediately she disappear, came back few minutes later and said the can't change it, because I put a pin there and they can't sell it again. Such a big company haggling over a tiny little pin .waste my time waste your time don't you think is stupid doing business like that.

1 Helpful Report

Asked by Bessie khew (5 years ago)

Hello - What is your warmest jacket or coat, under $100, please?

1 Helpful Report

Asked by Debbie (6 years ago)