UNIQLO Reviews

1.7 Rating 200 Reviews

18 %

of reviewers recommend UNIQLO

Company Reviews

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Metrics

1.7

Based on 200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Went to Glen Uniqlo to change a bra which I bought was too big.we old people are very forgetful, so I used a tailor pin to pin the receipt to the bra. the counter girl saw the pin, immediately she disappear, came back few minutes later and said the can't change it, because I put a pin there and they can't sell it again. Such a big company haggling over a tiny little pin .waste my time waste your time don't you think is stupid doing business like that.

1 Helpful Report

Asked by Bessie khew (5 years ago)

Hello - What is your warmest jacket or coat, under $100, please?

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Asked by Debbie (7 years ago)