Universal Tyre & Autocentre Reviews

Name: Universal Tyre & Autocentre
Rating: 4.87

4.9 Rating 1,465 Reviews

97 %

of reviewers recommend Universal Tyre & Autocentre

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4.9

Based on 1,465 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had my first dealings with Universal Tyres at Selsdon Road, Croydon. I cannot praise them enough. All the staff were courteous and good humoured. Whilst waiting, I observed they clearly have the customer at heart at all times. It was interesting also watching how the manager communicated with his staff, friendly and never dictatorial always getting the best out of them. Apart from supplying and fitting 4 tyres for me, in accordance of the requests of my recent MOT, they carried out the fitting of bulbs and brake lines which were all carried out with great care and speed. I would highly recommend this branch and certainly would not go anywhere else in the future.”

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Posted 9 years ago

“Prompt service. Comfortable waiting area.”

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Posted 9 years ago

“Spoke initially with Joe (Manager) on the phone this morning, who ran through the various options (I was not aware of the differences in quality), which Joe was very happy to run through. They only had 3 of the 4 tyres required, but were able to get the 4th tyre there within the hour. All fitted, balanced and advised to review tyre pressures (32 all round) on a regular basis. Great service with a friendly smile. Delighted - Mike Comer 20/10/15”

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Posted 9 years ago

“Great, efficient service! Joe and his team in West Thurrock were friendly, helpful and completed the tyre changes quickly and without fuss. This place was recommended to me and I would definitely recommend to others for the service and value for money.”

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Posted 9 years ago

“Usual excellent service from the guys in the Greenwich depot again this morning. Quick, knowledgeable, very polite and great value for money. Poles apart from the not so expedite rudeness and rip-off offered by their competitors (you know the one's who it is alleged may be trusted.) If you live in SE10,SE3 or SE7 you'd be mad to look elsewhere.”

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Posted 9 years ago

“Great service from the whole crew at Rettenden (Nr Chelmsford); Friendly and fast, definitely recommended.”

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Posted 9 years ago

“Friendly efficient service would use again”

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Posted 9 years ago

“Went in for break pads at Greenwich ex service always happy people on site that make you welcome and the hot chocolate is great too!!”

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Posted 9 years ago

“First Class Service at Greenwich !! So impressed with the times I needed my tyres checked, I had the MOT done there. Excellent, so booked in for a Service !! Half the price of my usual garage and a fixed appointment - car ready in 3 hrs !! No more dropping the car off early in the morning and collecting late, which was always inconvenient. The Customer definitely comes first here and all the guys are friendly, helpful and clearly happy in their work. Highly recommended !!”

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Posted 9 years ago

“Really Impressed - Rob at Dartford was fantastic when i called last Friday and needed an urgent call out on our lorry - Especially after calling several companies in the area. Really quick service even though they were busy ( I did expect a wait on a Friday afternoon just never got it) but really helpful with advise and great rates and a pleasure to deal with. My engineer was really happy with the fitter that came out. I will always look for Universal centers first in future. Thanks Rob @ Darford :) We will be back.”

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Posted 9 years ago

“Great service and really helpful staff. Will certainly use again.”

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Posted 9 years ago

“Colchester branch... first class service and excellent value... thank you!”

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Posted 9 years ago

“Fantastic service, after I found I had a flat tyre they had me back on the road in no time. I would highly recommend the chaps at Universal.”

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Posted 9 years ago

“I went to the Staines branch today for an mot and a tyre and was very impressed with the service they provide.the manager is a very welcoming approachable bloke.as I stood outside having a cigarette an elderly man pulled in and asked the manager if he could have his brakes checked,with that the manager got onto his hands and knees and checked all the brakes himself,(in a shirt and trousers) got up and said sir your brakes look fine at the moment but please come back next month and I will check them again,I know a lot of other companies would of sold him new brakes.i will be recommending to everyone I know.many thanks. Kevin”

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Posted 9 years ago

“Recently had to visit my local branch at Greenwich in Blackwall Lane. Arrived about 11:00am everyone seemed busy but told them i was in a bit of a rush. They looked after me straight away, i needed a puncture plugging and was back on the road in 20 minutes. Very impressed with the very courteous and speedy service and also the very good price, thanks Guys.”

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Posted 9 years ago

“4 year old tyres fitted to my van 2 ripped off within 8 weeks They won't accept there faulty Very unsafe company and will never use them again”

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Posted 9 years ago

Good afternoon, We are sorry to hear of your dissatisfaction and would like to discuss this with you, could you please let me have a contact number?

Posted 9 years ago

“Been going to Universal Tyres Greenwich for 3 years now. The customer service there is just simply PERFECT. I would recommend the Greenwich branch to all my friends. The other thing I love about them is that they are HONEST people, unlike other companies I been to where they try to trick you into fixing something that is not even broken. The whole team are very friendly people!”

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Posted 9 years ago

“I don't usual write reviews as i believe it is a waste of time but due to my second visit from jason i felt it was necessary. Within the space of 2 weeks Jason has been to our Royal mail site in Greenwich to change our tyres and his mannerism and service is impecable and i would like to say thank you. Sandra Proctor”

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Posted 9 years ago

“Just happened to see the Tottenham van this morning as we had a flat tire and couldn't remove one of the nuts which had been screwed on fast. The two guys very kindly helped us with their equipment and wouldn't accept any payment from us (lucky as we had no cash on us!). Thank you guys, very kind of you and appreciated on a cold morning before breakfast!”

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Posted 9 years ago

“I recently had 3 tyres replaced by the team at Greenwich. I couldn't recommend them strongly enough. They bent over backwards to get me the best deal possible and their customer service was spot on. The process was quick and efficient and I wouldn't hesitate to use them again in the future. With thanks . Tim”

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Posted 9 years ago

Universal Tyre & Autocentre is rated 4.9 based on 1,465 reviews