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Universal Tyre & Autocentre Reviews

4.9 Rating 1,465 Reviews
97 %
of reviewers recommend Universal Tyre & Autocentre
4.9
Based on 1,465 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Visited the Colchester Universal Tyre & Autocentre this morning urgently needing a new tyre. All the staff were incredibly helpful and fully assessed my car immediately for me and went straight to work on replacing it. Outstanding customer service! I will not hesitate to return here in the future and will certainly be recommending them to friends and family.
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Posted 8 years ago
Lovely and very helpful staff. I am clueless when it comes to cars and the guys have often helped me out and saved me money when they could have very easily done unnecessary work and charged for it. Would not go anywhere else, 100% recommend.
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Posted 8 years ago
After a mix up with tyres, the Rettendon branch were quick to make it right..Absolutely unbelievable customer service! All of the staff were absolutely brilliant. Will recommend this branch to everyone! Thank you
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Posted 8 years ago
Great service very helpful staff completed all work and told me I needed a new fan belt got all parts delivery and fitted quickly
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Posted 8 years ago
Always great service with a smile at Universal Greenwich. Great coffee
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Posted 8 years ago
Very helpful, they know their stuff.
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Posted 8 years ago
Very quick no fuss. Ty
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Posted 8 years ago
Had my bike tyre replaced at the Greenwich branch, was very happy with the service and the price. They were cheery, friendly, helpful - not just to the customers but to also to a couple of people who just wanted some free advice about their cars. One bloke came in asking for directions, so they called up Google street view for him on their computer.
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Posted 8 years ago
Good friendly service. Polite and helpful what more do you need. Thanks Thurrock branch.
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Posted 8 years ago
Straight forward honest service.no nonsense to the point. Thank you universal tyres team Stratford,.
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Posted 8 years ago
I've had very bad experiences before and was recommended the Tilbury branch by someone else and have used them for the past 2 years. Cannot find any faults with them, always happy to help and reasonable priced. Recommended them to anyone who needs anything to do with tyres
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Posted 8 years ago
Thank you Peter!
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Posted 8 years ago
Excellent service every time! Especially on one occasion Matt who came around to fix my tyres he was very patient but then helped break open my door when my little one shut me out, a life saver! I would'nt know what to do if he was'nt around, what a saint.
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Posted 8 years ago
Popped in as I thought I had a slow puncture, turns out the previous garage didn't pull the valve through properly (or something along those lines). So 10mins later with a lovely hot chocolate provided (coffee, tea and in date magazines too) my car was sorted and didn't even charge me... Thanks guys, you were so friendly and really made my day!!! :D
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Posted 8 years ago
Excellent service at Chelmsford branch yesterday from Jimmy & Rob sorting out my flat tyre
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Posted 8 years ago
These guys saved me today, as bolt in my tyre and couldn't find the locking wheel nut! Pointed me into right direction to sort that then stayed open late to fit my new tyre! Couldnt be happier and fully recommend and would deffo come back!
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Posted 8 years ago
Very very helpful after I'd originally gone to a Mickey mouse garage. Will definitely be coming here again!
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Posted 8 years ago
John and Wayne were lifesavers last weekend - ended up with a puncture and no ideahow to put on a spare. It was past their opening hours, and a typically very rainy afternoon in London, yet they still come out, free of charge to help a girl in trouble. Very Very grateful, x
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Posted 8 years ago
Came in for a service,HARRISON was the mechanic who delta with me car Very pleased with the customer service here
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Posted 8 years ago
To Joe & the team at Thurrock. Thanks again for your help. Prompt, friendly, well explained, good stuff.
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Posted 8 years ago
Universal Tyre & Autocentre is rated 4.9 based on 1,465 reviews