Universal Tyre & Autocentre Reviews

Name: Universal Tyre & Autocentre
Rating: 4.87

4.9 Rating 1,465 Reviews

97 %

of reviewers recommend Universal Tyre & Autocentre

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4.9

Based on 1,465 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a mot form the Tottenham depot very happy with the service will be returning for any other work that needs doing on my car thanks for a warm welcome”

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Posted 9 years ago

“Excellent at Staines . The staff are really nice and know what they are doing . I would deffinetly come back again”

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Posted 9 years ago

“Thanks Universal Greenwich - you sent Jimmy to repair my puncture within an hour - great service late on a Friday afternoon. We are good to go for the weekend - thanks! Jo”

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Posted 9 years ago

“I burst my tyre in a pothole and popped into Universal Dartford to get a new tyre. My tyre wasn't in stock but they offered to order a new one and bring it to my workplace to fit it at no extra cost. I ordered the tyre then went to get my car and one of the employees had managed to find the problem. The tyre was fine but the rim was bent so he had sorted that for me, checked the tyres and pumped up the flat one. I expected to pay something towards the labour cost as I had been there for 15-20 minutes but they said there was no charge. All very friendly and polite. Will definitely go back when I need new tyres. Thanks! Your help was greatly appreciated.”

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Posted 9 years ago

“Extremely helpful and provided a quick service. Fantastic customer service. Wouldn't hesitate to recommend the team.”

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Posted 9 years ago

“Quick quote, advice offered on type of tyres, as good on price as anybody (maybe a touch better than those in the locale). Most of all, a friendly service.”

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Posted 9 years ago

“Knights in high-vis armour. They rescued us in an emergency & we're really quick, super friendly and helpful. They didn't charge for call out. As soon as we arrived at Universal, 4 men rushed out with their jack & spare tyres like a formula one pitstop. We thought we were in an advert. We were Universalled & had a great time.”

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Posted 9 years ago

“The guys at the Thurrock branch are very friendly and welcoming, they will talk through any issue and advise. If you ride a bike and need a repair or replacement give them a go, they are used to working on bikes. I have been there before and returned because of the help.”

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Posted 9 years ago

“Excellent service and really helpful staff.”

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Posted 9 years ago

“Grays, Thurrock Branch, November 2015: very fast and reliable service, very friendly staff, everything finished on time. Highly recommended!!! J. Matthies”

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Posted 9 years ago

“I love the wonderful staff at the Ipswich Branch!! Every time I go in there they are always very professional with the most wonderful friendly manner. The place always looks spotless and clean. They have looked after me for many years seeing as I'm sooo bad at driving that I have to have new tyre's every few months as I love kerbs and potholes!!! Terry, Max and all the staff are a credit to your Company !! Amy”

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Posted 9 years ago

“Excellent service the whole working day could have been written off as I needed a new tyre as Ford Galaxy does not does not carry a spare. The fact you were able to fit the tyre for me without having to be towed to a garage in record time made such a difference . Tyre was good quality and good value so nice to receive a genuine service. Would definitely use again. Friendly helpful mechanic.”

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Posted 9 years ago

“Had my van exhaust changed today at the unit in Thurrock, Essex. Very impressed with the service and helpful staff. In particular Joe who got the prices and booked the repair, at a time and date that suited me rather than them, and Andy who undertook the repair in a very efficient manner.”

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Posted 9 years ago

“Perfect job for a very short time and nice price!”

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Posted 9 years ago

“Fantastic service. Really friendly staff and quick, clean service at Colchester Mr Wyatt”

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Posted 9 years ago

“Had my motorbike rear tyre changed today by Andy at universal London road lakeside way. GREAT service and a real nice guy highly recommend Competitive prices also which is always nice. Will Deffo use again Many thanks Andy”

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Posted 9 years ago

“Colchester always give great value for money and excellent customer service”

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Posted 9 years ago

“Great job - James from Greenwich depot!”

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Posted 9 years ago

“I can not recommend this company enough. The Guys at the Dartford branch were very friendly and happy in their work. They went way above the level of service I could ever expect, helping me with an issue that every other garage I know would have completely ripped me off with. These guys really are what a garage should be, professional, knowledgable, friendly and helpful. A rare garage that exceeds customer service and don't rip you off. 10 out of 10.”

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Posted 9 years ago

“Excellent service from start to finish. All the staff happy and friendly. Helpful with any questions you have. They try to save you money, unlike most other garages who try and sell you what you don't need. They went way above any level of service I have ever experienced before. Very highly recommended.”

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Posted 9 years ago

Universal Tyre & Autocentre is rated 4.9 based on 1,465 reviews