“My first experience of unsportsnutrition has been super. Website is user-friendly and delivery is fast and convenient! Can't wait to order my next goodie box! :-)”
“Good Afternoon,
I had heard good things about UnNutrition so I had a look at your website and was pleasantly surprised with the standard of your website and the variety of products. I also thought you were good value and proceeded to order a 1kg tub of Meridian Peanut Butter and made use of your €5.00 welcome offer which was appreciated.
I got a courteous call from a member of staff later that day to say that unfortunately you were out of stock but that you could send me 3 small jars (280g in each) of the same peanut butter. I said that I was unhappy that I'd be getting less than I had paid for, I ordered a 1kg tub and I would only receive a 840g of peanut butter. I suggested sending 4 280g jars but the gentleman advised it was the last 3 jars you had in stock. I agreed to the three jars instead of the 1kg but requested that something else be offered to make up the difference in weight, he kindly advised he would see what he could do. I received my package today with 3 jars of peanut butter within. I then checked the price of the 280g jars in Tesco and they charge €2.95, the total price for the three jars would therefore be €8.85, which is slightly less than the €10 I paid. To be honest, the money is irrelevant but it was just another problem with my order.
I've never really sent an email like this and as I said I'm more than happy with the website, the delivery service provided and the call from your member of staff all of which were appreciated but the customer service wasn't up to scratch.
Kind Regards,
Mgt”
“Website was very easy to navigate around. Managed to get my products for half the price I had been paying elsewhere. Couldn't believe how quickly my purchases were delivered especially as we are currently having snow and gale force winds. Will definitely recommend you to others”
“I've used many different supplement wesbsites and UN SPORTS NUTRITION is by far the best out there. Fastest dispatch and delivery, quality products at affordable prices and customer service that is next to none.”
“There were a few problems with delivery that were nothing to do with UN themselves. I even had the supplements delivered on a Saturday which is much appreciated.Good to see that these guys still have excellent customer service.I will of course be back.”
“Excellent. Not only did I receive my order in Kent within 2 days, but they even sourced me an alternative flavour. 3 years to expiry date. Many thanks.”
“Used this site for the first time recently. It is the most efficient site I have used during the Christmas period. Goods received in perfect condition and so fast.”
“I've used UN Sports Nutrition a few times now and have been very happy with the service. Great prices and prompt delivery. Will definitely be shopping again.”
“Loyalty points are very good and encourage you to buy and try new things. Freebies are great. Always feel like you are getting extra unexpected value which just means you don't even consider a rival store. One of the few shops I genuinely like to buy from.”
