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Upscale Audio Reviews

4.9 Rating 18,730 Reviews
98 %
of reviewers recommend Upscale Audio
4.9
Based on 18,730 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Upscale Audio Reviews
Visit Website

Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

Anonymous
Anonymous  // 01/01/2019
The bread redirect is a rabbit hole
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Posted 4 years ago
There was a snag and delay with ordering/shipping. Everything worked out.
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Posted 4 years ago
CX was good until this modal that won't go away to let me view my order confirmation.
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Posted 4 years ago
No comments at this time. Just hope to receive my order timely...
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Posted 4 years ago
Excellent online service. Called in with questions and was recommended that I google the answer to my question about the difference between a 12au7w and a. Online experience is a 10.
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Posted 4 years ago
So far so good. Giving Upscale another try.
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Posted 4 years ago
I think the online chat feature was meh, I love the videos on youtube and expected that type of enthusiasm but was a bit far from it. I got the Tannoy's all the same bc of the I couldn't find them anywhere else, not bc of the sales person at all. I really was excited to have the same experience of your guy on the videos, he's amazing!
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Posted 4 years ago
great service
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Posted 4 years ago
was Seeking advice tubes was told to refer to website
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Posted 4 years ago
Asked a question about tubes and received a very generic "copy and paste" response.
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Posted 4 years ago
I was offered a coupon but had to call to use it. The guy on the phone was helpful
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Posted 4 years ago
vgjvhj hjfhmhj,m m,
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Posted 4 years ago
good
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Posted 4 years ago
Good experience but a little disappointed at the lack of attention and willingness to speak live.
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Posted 4 years ago
On line is fine. I sent an email about direct contact being less than satisfactory. Chris Sims
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Posted 4 years ago
To many pop-ups, some of which could not be closed on my iPad forcing me to refresh the screen. Every new page had a pop-up, that’s ridiculous. I very nearly went elsewhere I was getting so frustrated. Maybe on a desktop or laptop they would be easier to close, but come on, every single page?
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Posted 4 years ago
THE NEW POPUPS ARE EXTREMELY ANNOYING!!! PLEASE FIX IT.
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Posted 4 years ago
Let’s see once delivery arrives
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Posted 4 years ago
Please add warranty info under every product. I asked Kevin for the warranty term of Naim separates if it is 1 year or longer and he said "I believe so"
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Posted 4 years ago
thanks
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Posted 4 years ago
Upscale Audio is rated 4.9 based on 18,730 reviews