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Upscale Audio Reviews

4.9 Rating 18,730 Reviews
98 %
of reviewers recommend Upscale Audio
4.9
Based on 18,730 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Upscale Audio Reviews
Visit Website

Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

Anonymous
Anonymous  // 01/01/2019
Good and easy
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Posted 2 years ago
Took a long time
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Posted 2 years ago
none
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Posted 2 years ago
none
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Posted 2 years ago
no
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Posted 2 years ago
Good
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Posted 2 years ago
check was fine.
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Posted 2 years ago
none
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Posted 2 years ago
ok
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Posted 2 years ago
Thanks
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Posted 2 years ago
Your shipping prices seem very high.
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Posted 2 years ago
My experience would've been good to very good until I got to this modal that wouldn't let me proceed without providing feedback and comments.
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Posted 2 years ago
ygyg
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Posted 2 years ago
Nonknknkknkn
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Posted 2 years ago
your site didn't like paypal for some reason.
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Posted 2 years ago
Order took too long to complete through the chat (several days). I was expecting to be asked about my preferences and needs instead of just budget.
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Posted 2 years ago
Mr. Rios, Thank you so much for taking our phone call last week with our analog manager, Kat. I felt much better after having a chance to speak to you. I reviewed your order, and you are getting a nice setup. I am looking forward to speaking again after you receive this turntable and assisting further as needed.
Posted 2 years ago
.
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Posted 2 years ago
I still wish you would honor the price that was in the ad you emailed to us - it would be the right thing to do, even after the fact.
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Posted 2 years ago
System seemed to need refreshing in the middle of the transaction. I hope it did not result in duplicating my order of one Denon phono cartridge.
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Posted 2 years ago
Feels wrong to me to be asked to pay for a replacing a new in box DOA unit to 'cut down the wait time' of replacing the faulty item. Was also told to expect RA and pre paid label via email - got the RA but no pre paid label - not sure if it is your intent, but feels like I will have to pay to ship this DOA unit back to you in order to get my money back for the unit. Been a customer for some time, but have never had to go through a return issue before. Does not feel great.
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Posted 2 years ago
Upscale Audio is rated 4.9 based on 18,730 reviews