UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

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“Great phone with great service from the company. I felt cared for the minute I purchased.”

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Posted 3 years ago

“the phone came nicely, air suctioned packaging. the phone was in great condition other than a few scratches near the charging port. Just be prepared that it doesn't come with a charger.”

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Posted 3 years ago

“Service was good Product was good Your after sale span attack on text and email is not appreciated or welcome. Leave me alone and the next time I need a phone I will go to you on line.”

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Posted 3 years ago

“A trustworthy source for used electronics of good quality.”

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Posted 3 years ago

“I ordered an IPhone 8. Yes an older phone. The phone was as described with a few small scratches that can’t be seen with the phone cover. Most importantly everything works great, going on 2 months.”

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Posted 3 years ago

“At first, I was hesitant about UpTrade due to hearing bad things from similar companies but I heavily researched what UpTrade does and it’s great. They have great prices and reliable devices. They even show you every angle of the phone and when you purchase a phone they show how they even package it. This site is legit, I’m definitely going to use this service again in the future. See ya in a couple years maybe less 😎”

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Posted 3 years ago

“To be frank, after 6 days, the IPhone started to periodically lock itself. When it did so, it was unusable for 60 minutes at a time. Secondly, the GPS on the phone was wonky from day one. The voice would repeat itself, change pitches and the program would direct me incorrectly. Finally, the ear buds that were sent to me were not the ones I ordered. I was sent a set with wires, however, I had ordered the wireless ones. Your website and offered services and products displayed beautifully and the site was easy to use. In the end, I ended up having to spend over a thousand dollars to purchase a new IPhone from an Apple store w/insurance, etc. Buyer beware. My mistake. I imagine my experience is not typical of the way your company operates. Seriously, I’m sure it isn’t. Best of luck going forward.”

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Posted 3 years ago

“Your are the BEST”

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Posted 3 years ago

“The previously used phone was of good quality. My only complaint would be the battery life of the unit. It seems run down quickly compared with my previous phone.”

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Posted 3 years ago

“Amazing product. Exactly how it was described”

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Posted 3 years ago

“I really appreciate the excellent photos and the packing video. Super smooth transaction.”

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Posted 3 years ago

“Friendly , reliable and personable service”

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Posted 3 years ago

“The phone was good working fine saw a mark that I didn't see in pictures but that was ok because it was unnoticeable and I didn't buy phone in mint condition so I don't blame them they said there will marks on body the screen had no scratches and the phone had 100 percent for 310 dollars but also this a legit company I was hesitating from buying a phone here but I ordered and got my phone so if you want a phone for cheap price buy it from here”

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Posted 3 years ago

“Bought an iPhone XR and am very happy with it. My phone was not accepted for purchase because it is sim locked to T-mobile. Still I was treated with respect and the highest level of professionalism.”

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Posted 3 years ago

“This would have been five star transaction if it was not for FedEx . My last order ( i paid extra shipping) got stuck in feed warehouse for 5 days . This time around i opted for regular shipping hoping for USPS .. They shipped FEdEx again and again my phone is sitting in FedEx center.”

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Posted 3 years ago

“The phone works great everything is exactly as you said it was and it looked exactly like it in the pictures thank you so much you will be hearing from me in the future when I need another phone”

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Posted 3 years ago

“I was thrilled when I found the 5-point test they do so I knew how much battery power to expect. I was surprised to find some of the Lowe’s test prices out there. Plus I got what I expected and it arrived earlier than promised as well. I have already suggested upgrade to my mom and my good friend. I rarely ever bother with reviews, but this was worth sharing.”

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Posted 3 years ago

“Legit happy with the phone and the price. I look forward to seeing you guys save more e-waste and bring people in with fun Raffles or prizes and you guys can grow it to the Moon”

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Posted 3 years ago

“Nice company Good phones”

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Posted 3 years ago

“Got exactly what was advertised, right down to the pristine quality.”

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Posted 3 years ago

UpTrade is rated 4.5 based on 952 reviews