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Upwork Reviews

1.8 Rating 11 Reviews
18 %
of reviewers recommend Upwork

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Anonymous
Anonymous  // 01/01/2019
Glad I found tony*jack*son*3330*@gmail*.com* He helped me recover every lost penny perfectly."
Upwork 1 star review on 9th April 2025 Upwork 1 star review on 9th April 2025
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Posted 2 weeks ago
SCAMMERS! They stole my money, can you imagine? I can’t even submit a withdrawal request for my deposit. I don’t know what the problem is. They won’t respond to me. I’ve written to them several times, but they never replied. That was how I got scammed.. All thanks to Mrs. Morris Meihua for helping me recover my lost, I never believe that there is a great access, I am so glad and grateful..This is their contact details below.... Email__( m o r r i s m e i h u a @ g m a i l . c o m ) WhatsApp___ +1 (559) 214 - 9914
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Posted 4 months ago
Got scammed by a freelancer who did not complete work as contracted, was billing for work that there was no evidence he completed. Upwork "investigated" and sided with the freelancer despite the fact that I offered proof that the freelancer vindictively or accidentally deleted part of the web site he was contracted to work on. Buyer beware!
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Posted 9 months ago
A fraudulent platform, avoid at all costs if you want to do a job with them, you as client are not protected, any newbie can claim he knows the job than if the job is not done they hold your fund that you cannot hire somebody else, you must wait 7 days for an escrow refund in your Upwork account, so if you find another freelancer that has no idea what is doing you wait another 7 and so on, for example I hired an expert in wordpress he took 2 days to put a logo in the top page and two icons, so imagine how skilled are these people they have on their platform, it is a total joke, and when I ended the contract you don't get your money back so you can hire somebody else only if the freelancer accepted, so you must hold your project for days weeks until he thinks, so you can pay and be at the freelancer hand even if he didn't done neither 10% of the work for the entire project, I shouldn't trust this platform to manage any job that I have to do in future. Avoid at all costs
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Posted 11 months ago
Have you noticed? Upwork seems to operate more like a gambling platform than a freelancing site. The increased prices for connects, the need for connects to boost bids or earn the 'Available Now' badge – it feels like freelancers are being taken advantage of at every turn. Consider this: for every job posted, Upwork can potentially pocket $300-$500 in connects from freelancers, even for projects as low as $50. On top of that, they take a 20% commission from both clients and freelancers, meaning they could be making hundreds from a single $50 job. It's starting to feel less like a fair marketplace and more like a gamble. I'm skeptical that Upwork will prioritize improving its system for the benefit of middle-class freelancers anytime soon. It seems like more than 20% of freelancers have already migrated to platforms like Fiverr due to these practices. Upwork, are you willing to address these concerns and make changes that support the freelancing community, or are you solely focused on catering to agency profiles? Clarification would be appreciated." #Upwork
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Posted 1 year ago
I WAS a long time customer on Upwork. all starts good. Last company I worked with was Rakvin from India. Agreed on 3000 USD contract with 4 milestones ( 900, 900, 900, 300) after each payments it took them always very long time to raact and now I know why. Upwork is protecting you only 30 days after payment. So finally I lost 2700 USD because after its up to freelancer to refund you or not! I will NEVER again work with Upwork. Their protection of clients who pay in fact their comision is not ok. I know, I should have read and understand T&C but not everybody is speaking 100% English :((..very expensive lesson for me. No application-no money.! do NOT work with this company or anybody who is proposing a work!! scammers!!
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Posted 4 years ago
I am a long time customer. all starts good. Last company I worked with was Rakvin from India. Agreed on 3000 USD contract with 4 milestones ( 900, 900, 900, 300) after each payments it took them always very long time to raact and now I know why. Upwork is protecting you only 30 days after payment. So finally I lost 2700 USD because after its up to freelancer to refund you or not! I will NEVER again work with Upwork. Their protection of clients who pay in fact their comision is not ok. I know, I should have read and understand T&C but not everybody is speaking 100% English :((..very expensive lesson for me. No application-no money.!
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Posted 4 years ago
My system was hacked when I exposed it to one of their freelancers from a foreign country. I contacted upwork and they said they would investigate. I supplied them with proof. They said they could not prove the freelancer was involved my system hack even though I had my system running for seven years prior and had not been hacked once, until the day I gave the freelancer access to my system. The freelancer kept oddly stating during the process that my system was not secure, even after I explained to him that the only reason it wasn't "secure" was because I was giving him access!? I believe he was doing this to lay the groundwork for an explanation as to why my system was hacked, once it was hacked (my phone system and associated calling account was drained of funds). So as a way of throwing me a bone, upwork said I could give the freelancer whatever feedback I felt was needed. After serious delays in upwork posting my review of the freelancer, I checked back a month later and found that my feedback was removed. They then stated they cannot have somebody giving negative feedback to one of their good freelancers (meaning one that makes them a lot of money). I noticed numerous other negative feedback scores given to the same freelancers who had their negative feedback details removed. Upwork is protecting a hacker for their own bottom Dollar.
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Posted 5 years ago
Upwork is rated 1.8 based on 11 reviews