Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.73

4.7 Rating 226 Reviews

93 %

of reviewers recommend Urban Natural

4.7

Based on 226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We couldn't love our pull-out sofa more. It is beyond comfortable and looks amazing in the room. So easy to pull out and is a million times better than any other pull-out bed out there. Delivery was super easy and the staff at the store was excellent!”

Helpful Report

Posted 1 year ago

“I am a first time purchaser from Urban Natural, and the customer service experience was fantastic. I ordered multiple samples of fabrics, had furniture renderings made, and spent many hours trying to decide on the perfect swivel chairs and sofa. Joshua helped hold my hand through all the decision making, and made the whole process so easy. I would definitely recommend using Urban Natural for comfortable, beautiful, toxin free furniture that is made in the USA! I am very happy with the experience!”

Helpful Report

Posted 1 year ago

“We love our new Euro compact sleeper sofa. It arrived within 3 weeks of ordering...and we live in a remote location! Excellent white glove delivery. Fabulous customer service at UN...knowledgeable representative answered the phone and cleared all my questions. I highly recommend this company...exceeded my expectations!”

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Posted 1 year ago

“Full of beautiful things and helpful staff. A delightful place to browse or purchase quality, sustainably made pieces”

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Posted 1 year ago

“Love them and all their products”

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Posted 1 year ago

“Excellent can't be beat”

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Posted 1 year ago

“This site is fantabulous! They have furniture styles I have never even seen before. I now have a much broader experience of what is out there. This makes my decorating plans both easier and harder. Easier because their selection is just amazing. Harder because I like it ALL.”

Helpful Report

Posted 1 year ago

“It’s the third time I bought a table from you and I got to say everything went well. I was glad to get the table on sale You have a good quality of furniture but it’s a little costley but you get what you pay for”

Helpful Report

Posted 1 year ago

“I was able to take advantage of their moving sale to buy a beautiful floor sample Cisco Home sectional sofa. The team was helpful in addressing a slight bend in one of the metal legs before the sofa was delivered. The delivery was fast and on time, and the sofa was perfect!`”

Urban Natural 5 star review on 26th July 2023

Helpful Report

Posted 1 year ago

“Exactly the eco-friendly and chic pair of ottomans I’d wanted, at a price that made sense”

Urban Natural 5 star review on 20th July 2023

Helpful Report

Posted 1 year ago

“Fast delivery service.”

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Posted 1 year ago

“The mattress was delivered on time. It's a pleasure to sleep on it. Got rid of my backpain.”

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Posted 1 year ago

“I appreciate the customer support. Outstanding, I had a problem with American Leather and liked how UN went to bat for me!”

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Posted 1 year ago

“Staff are very knowledgeable and provide excellent service.”

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Posted 1 year ago

“I’m so glad to have found this wonderful store. It is off the beaten path outside Bloomfield and I felt a great vibe of quality and design from the moment I walked in the door. The staff was knowledgeable and friendly and the prices were reasonable. As a matter of fact there was a good selection of floor models at discounted prices. The delivery of my couch was fast and I love it!”

Urban Natural 5 star review on 2nd May 2023

Helpful Report

Posted 1 year ago

“I ordered a pair of Thayer Coggin chairs from Urban Natural and had a great experience. First, Urban Natural was the only website that had good descriptions and pictures of the various chair models and fabric samples. It was better than Thayer Coggin's site. Second, Urban Natural provided a large number of fabric samples at no cost. When I was ready to purchase the chairs, my designer talked to a representative of a local furniture store who told her that I should get the chairs from Urban Natural because the store could not come close the price. The Chairs arrived a month early and the white glove delivery was excellent.”

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Posted 2 years ago

“Easy and as promised”

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Posted 2 years ago

“Since I live very far from Bloomfield, NJ, and have a household of furniture from Urban Natural (rugs, tables, chairs, sleeper sofa, office furniture, etc.) it is needless for me to vociferate about Ali and the store because I put my money where my mouth is! I love Urban Natural even though I can't afford to get everything I want.”

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Posted 2 years ago

“Had to wait a long time for production but it was worth it. Furniture from West Bros is fantastic quality. Service from Christin was very much appreciated.”

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Posted 2 years ago

“Most of my new townhouse is designed with furniture from urban natural, great variety, great quality and great staff r”

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Posted 2 years ago

Urban Natural is rated 4.7 based on 226 reviews