“Easy to use web site for ordering, good range. Item delivered quickly. Disappointed with postage costs - ه£4.99 for a light weight item that could have been posted via standard 2nd class mail.”
“I recently bought a Biltwell Gringo Helmet from Urban Rider. Along the way I had some queries (re: postage & delivery outside UK, sizing, return policy etc.) each email was answered within a few minutes and their customer service was excellent; friendly & informative.
the helmet arrived punctually and it's even better than I thought it would be. I will be doing business here again. thanks guys - Keep up the good work.”
“A very cool looking pair of summer gloves. Absoloutely love them in fact worn most of the year (apart from when it rains). Quality build and delivered very quickly. All round a good buy and as a first time buyer from urban rider I know I'll be back soon.”
“Excellent jacket and well made. Needed a smart jacket that covered my suit and this does the job. Useful pockets on front and inside for mobile. Have been out in pouring rain and totally waterproof. Removable quilted inner lining also well made and keeps you warm but now removed for summer and jacket becomes pretty lightweight even with armour protection. Only slight issue is neck closing on the tight side given I purchased a medium and have a 15.5inch neck. But highly recommend this jacket.”
“Fab customer service response when I needed to go up a size and the timed delivery slots are a great bonus. Will be using your services again in the future. Many thanks S Young”
“Good fit and well made. Light weight boots with nice padded uppers. Will trial them at the Bikeshed this weekend. I reckon I made a good choice. The only problem was the length of time it took to get them. But, in fairness, they are the new brown ones and I got a free neck tube in compensation for the delay. So, a happy outcome and just in time for getting back on the road. The tracking system is brilliant. You get a mail telling you the hour the parcel will arrive.”
“I came to find Urban Rider's on-line store looking for one place where I could buy both the REVIT Rodeo & STYLMARTIN SEATTLE Boot that I wasn't able to source in Australia. First checked out their Blog and some reviews and then after a good look around their website noting a solid Returns Policy I decided to give them a go. My boots arrived in good time and I am now a very happy man. My next purchase from them will be a pair of Roland Sands Designs Diesel Gloves and a waxed cotton Barbour International Biker Jacket. Definitely a trusted place to buy from on-line. Thank you.”
“Excellent item, light as a feather and comfy as hell. Extra large visor gives excellent visibility and vents that work. Perfect customer service from Urban Rider as well, and I received the item by post almost the day after ordering. Will do business again.”
