US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Ellie.Read@ciatelondon.com

Write Your review

Tell us how US Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Love Love my lipstick! Will continue to buy. Also love love love the nail polish. Will also continue to buy polish as well.”

Helpful Report

Posted 5 years ago

“This is update on my earlier rating. Unfortunately post office had a hick-up with the delivery. On tracking it said products were delivered, however post office delivered it two days later. Products themselves are amazing! Loooooved the lipsticks i particular! Soooo pretty! I also received a beautiful highlight sample!”

Helpful Report

Posted 5 years ago

“Loving the lipsticks! thank you for the fast shipping!”

Helpful Report

Posted 5 years ago

“Awesome website! Easy to purchase, fast shipping, and amazing product!”

Helpful Report

Posted 5 years ago

“This is my first order from Ciaté. I ordered the glitter eyeshadow palette on August 1, it arrived August 5, which is basically 2 "business days." Very impressive. Colors are beautiful.”

Helpful Report

Posted 5 years ago

“I am obsessed with this eyeliner!! It’s a absolutely the best eyeliner I have ever used I first heard about it from an Ipsy bag several-several months ago I used it and fell it love the liner is not to thin or thick so it makes applying it very easy and the black color is amazing and it last along time there’s so much in that one container and it doesn’t smudge so I set out to purchase online the color of the tube-container is now a rose gold that makes it look so sophisticated I would definitely recommend you will be completely satisfied and will never go back to your old liquid eyeliner”

Helpful Report

Posted 5 years ago

“Customer service is meh...”

Helpful Report

Posted 5 years ago

“Speedy delivery and great products!”

Helpful Report

Posted 5 years ago

“This was my first time ordering from Ciate London & I absolutely LOVE all the products I ordered. In addition I got my stuff fairly quick which was a plus in my book. Will definitely be ordering from them again.”

Helpful Report

Posted 5 years ago

“Super disappointed. Order 3 product, first time ordering Ciaté, and the colors are not similar to what’s shown online OR on the box. I wasted $60”

Helpful Report

Posted 5 years ago

“I haven't had a lipstain i liked so much till these, they are great! Bought one, and then 3 other colors. The colors are a bit off, but still very nice. The glitter makes them even more enjoyable.”

Helpful Report

Posted 5 years ago

“Love the sparkle lipstick”

Helpful Report

Posted 5 years ago

“Best setting powder!”

Helpful Report

Posted 5 years ago

“Shipping is great 👍 color is awesome pigment 😊”

Helpful Report

Posted 5 years ago

“I’ve only tried the wonderland liner and the glitter liquid lipstick and I’m obsessed with them both. Both products have super long wear.”

Helpful Report

Posted 5 years ago

“Very fast shipping, reasonable price, and wonderful product.”

Helpful Report

Posted 5 years ago

“To be honest, I don’t know how to feel about this glitter flip lipstick. When I first put it on, I was like ooh coverage! But then when I let it dry and pressed my lips together, I was disappointed. Not nearly as sparkly as I thought it would be and felt really dry.”

Helpful Report

Posted 5 years ago

“Beautiful vibrant color and it stays on for hours! Very satisfied!”

Helpful Report

Posted 5 years ago

“I love Ciate! Their gelology nail polish is the best. It is the only polish that stays on my nails for well over a week.”

Helpful Report

Posted 5 years ago

“I love the products that I purchase from your company.”

Helpful Report

Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews