US Ciate London Reviews

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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How is US Ciate London returns process?

Helpful Report

(1 year ago)

Greater than 91% of reviewers feedback is US Ciate London returns process could be better.

Helpful Report

(1 year ago)

0.00%

Industry Average

“ I was disappointed that I could not return my purchase. Everyone else accepts returns. ”

- Tracy Steward

“ I ordered 4 lip glitter flips. I ADORE treo of them. The other two look hideous on me. I tried too return them, because there's no way I could wear them. Nope. No returns accepted, because I tried them. I guess I'll continue shopping for them from Sephora for spares of the two I love, so I'll have them in my purse too use. Very disappointed with Ciate. ”

- Mindy Hendrickson

“ However, I have not heard back from customer service! I emailed my dilemma a few days ago (FAQs on the website said to if in need of returns). ”

- Elizabeth Chetney

US Ciate London Reviews

Returns - Difficult