Pooky Lighting Inc Reviews

Name: Pooky Lighting Inc
Address: 7086 Carlisle Pike, Carlisle, Pennsylvania
Rating: 4.89

4.9 Rating 546 Reviews

97 %

of reviewers recommend Pooky Lighting Inc

4.9

Based on 546 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Pooky Lighting Inc 5 star review on 11th December 2024

Anonymous

Pooky Lighting Inc 5 star review on 6th December 2024

Anonymous

Iris C

203

Anonymous

Anonymous // 01/01/2019

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“Love Pooky Lampshades! The mix and match options are my favorite!”

Helpful Report

Posted 2 months ago

Hello, Thank you for your fantastic review! We’re thrilled to hear that you love Pooky lampshades and enjoy the mix-and-match options. It’s a great way to personalize your space! If you have any questions or need assistance, feel free to reach out. Kindly, Esther

Posted 2 months ago

“Love these shades! Charming, well-made a s reasonably priced. Super fast shipping.”

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Posted 2 months ago

Hi Anna, Thank you for your wonderful review! We’re so glad to hear that you love the shades and find them charming and well-made. It’s great to know you appreciated the fast shipping as well! If you decide to add more to your collection, we’d love to help. Enjoy your beautiful new shades! Warm regards, Esther

Posted 2 months ago

“Arrived incredibly fast! Also, design of the lightbulb and sconce are genius! Highly recommend.”

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Posted 2 months ago

Hi Sarah, Thank you for your fantastic review! We’re thrilled to hear that your order arrived quickly and that you love the design of the lightbulb and sconce. We always appreciate the feedback from our customers. Enjoy your beautiful lighting! Warm regards, Esther

Posted 2 months ago

“Have used pooky in the U.K. and the US. Fantastic products, with super customer service. Will always purchase from them. I am excited for their US range to expand.”

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Posted 2 months ago

Hi Lewis, Thank you for your amazing review! We’re thrilled to hear that you’ve enjoyed our products both in the U.K. and the U.S. Your kind words about our customer service mean a lot to us! We’re excited about expanding our U.S. range as well, and we can’t wait to bring you even more fantastic options. If you ever need assistance or have feedback, we’re here to help. Happy shopping! Warm regards, Esther

Posted 2 months ago

“The most beautiful lampshade! Immediately elevated my space!”

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Posted 2 months ago

Hi Virginia, Thank you for your lovely review! We’re so glad to hear that the lampshade has elevated your space. If you have any questions or need further assistance, feel free to reach out. Enjoy your beautiful new addition! Kindly, Esther

Posted 2 months ago

“I love this company. There is no better place to find high quality, beautiful lighting at an affordable cost. I am so happy they have arrived in the US. They have transformed my tiny condo to a cozy English cottage!”

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Posted 2 months ago

Hi Liz, Thank you so much for your wonderful review! We’re thrilled to hear that you love our company and find our lighting both high quality and affordable. It’s fantastic to know that our products have transformed your condo into a cozy English cottage. Your support means the world to us, and we’re so glad you’re part of our community! If you need anything or have more feedback, don’t hesitate to reach out. Enjoy your beautiful space! Warm regards, Esther

Posted 2 months ago

“After seeing ads for awhile I am glad o finally had a reason to purchase a lampshade from pooky. Everything went smoothly - quick delivery and packaged well. No issues.”

Helpful Report

Posted 2 months ago

Hi Alexandra, Thank you for your kind review! We’re delighted to hear that you had a smooth experience with your lampshade purchase. It’s great to know that everything arrived quickly and well-packaged. Enjoy your new lampshade! Warm regards, Esther

Posted 2 months ago

“These lights are fabulous! Really well finished. Great quality too!”

Helpful Report

Posted 2 months ago

Hi Grania, Thank you for your kind review! We’re so glad to hear that you find the lights fabulous and appreciate the quality and finish. We always appreciate the feedback given to us from our customers. Enjoy your beautiful lights! Kindly, Esther

Posted 2 months ago

“Love my beutiful lamp. The convenience of having it rechargeable and cordless is amazing in and of itself, but add to that the beauty of the lamp. It is the perfect little touch to my side table.”

Pooky Lighting Inc 5 star review on 10th October 2024

Helpful Report

Posted 2 months ago

Hi Christy, Thank you so much for your wonderful review! We’re thrilled to hear that you love your beautiful lamp and appreciate its rechargeable and cordless features. It’s fantastic to know it adds the perfect touch to your side table. If you have any questions or need assistance, feel free to reach out. Enjoy your lovely new addition! Warm regards, Esther

Posted 2 months ago

“Prompt shipping. Well packed. Compostable packing material. Easy to navigate. Cool company.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your fantastic review! We're delighted to hear that you had a positive experience with our prompt shipping and eco-friendly packing materials. We appreciate your support and are glad you find our site easy to navigate. We look forward to serving you again soon! Warm regards, Esther

Posted 2 months ago

“Beautiful, high quality, and fun!”

Helpful Report

Posted 2 months ago

Hello Alexandra, Thank you for your lovely review! We're thrilled to hear that you find our product beautiful, high quality, and fun. Your support means a lot to us, and we hope you enjoy it for a long time! Warm regards, Esther

Posted 2 months ago

“I was impressed with the quality of the sconces and lamp purchased, nice substantial feeling materials and the lamp shades are adorable. I had an issue with one of the sconces received, and customer service was very quick and helpful, with a replacement sent out immediatley. Will purchase from again!”

Helpful Report

Posted 2 months ago

Hi Cathy, Thank you for your wonderful review! We’re so glad to hear that you love the quality of the sconces and lamp, and that you find the lamp shades adorable. It’s great to know our customer service team was able to help you quickly. We truly appreciate your support and look forward to seeing you back again soon! Warm regards, Esther

Posted 2 months ago

“Beautiful, high quality product with great customer service. Ordered 3 different times and all orders came very quickly, without any damage. Very impressed by this company.”

Helpful Report

Posted 2 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you’re impressed with both our products and our customer service. It’s great to know that your orders arrived quickly and in perfect condition. We appreciate your support and look forward to serving you again in the future! Kindly, Esther

Posted 2 months ago

“Great quality, fast shipping, beautiful products at a reasonable price point.”

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Posted 2 months ago

“Couldn't be happier with our purchase from Pooky Lighting. The price was reasonable, shipping was US domestic and fast, and the product is great quality. Will absolutely keep them in mind for lighting needs in the future.”

Helpful Report

Posted 2 months ago

Hi Matt, Thank you so much for your kind review! We're thrilled to hear that you’re happy with your purchase and that the quality met your expectations. It's great to know that our fast shipping and reasonable pricing made a positive impression. We look forward to assisting you with your future lighting needs! If you have any questions or need help, don’t hesitate to reach out. Kindly, Esther

Posted 2 months ago

“I was so excited to receive my rechargeable lamp 1 day after ordering. However, my item arrived broken. The lamp would not turn on after charging 10+ hours.I called customer service and they told me to send an email. What’s the point of customer service? Anyway, I sent the email, but didn’t receive a response. After a few days, I called customer service again. The rep was kind and sent me a return label, but she did not offer to replace the item. Very unfortunate, as I would have been willing to give this company a second chance prior to my return.”

Helpful Report

Posted 2 months ago

Dear Tyesha, I’m truly sorry to hear about the difficulties you’ve experienced. Our goal is always to provide the best possible service, and it’s clear we fell short this time. We ask for emails so we can troubleshoot any potential issues, double-check your replacement before sending it, and ensure there’s no problem with the entire batch. After reviewing our records, it seems there may have been some confusion, as we couldn’t locate your email. I see you spoke with two different agents, and we understand that at the time of your second conversation, you preferred a full refund instead of a replacement. I sincerely apologize for any frustration this may have caused. Your satisfaction is very important to us, and we always want to make things right. If you ever have further concerns or are unable to reach us via email at hi@pooky.com, please don’t hesitate to call us at 888-766-5987. Thank you for giving us the opportunity to improve. Warm regards, Julia

Posted 2 months ago

“An absolutely stunning lamp with equally vibrant lampshade. I wish I had bought 2 at the same time.”

Pooky Lighting Inc 5 star review on 7th October 2024

Helpful Report

Posted 2 months ago

Hi Nazima, Thank you for your feedback! We’re thrilled to hear you love the lamp and lampshade. If you decide to get a second one, we’ll be here to help! Enjoy your beautiful new piece Warm regards, Esther

Posted 2 months ago

“I love everyhting about my cordless sconce lights. They are beautiful, well made, and so chic! They were a snap to install and hold a charge beautifully. Everything from quick shipping, to the adorable packaging, to the product itself was perfect!”

Helpful Report

Posted 2 months ago

Hi Anna, Thank you for your kind words! We're delighted to hear you love your cordless sconce lights and found them easy to install. It’s great to know you appreciated the shipping and packaging, too. We truly value your feedback and hope to see you again soon! Warm regards, Esther

Posted 2 months ago

“Love the light and the shade, everything arrived quickly and beautifully packaged. Excellent quality and overall experience, will definitely be purchasing from Pooky again!”

Helpful Report

Posted 2 months ago

Hi Julia, Thank you for your review! We’re glad to hear you love the light and shade and that everything arrived in good condition. We appreciate your support and look forward to serving you again at Pooky! Warm regards, Esther

Posted 2 months ago

“the best iddea ......Love it”

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Posted 2 months ago

Thank you John! We appreciate you taking the time to write a 5 star review too.. More wonderful cordless options to come...If you are in High Point this October, please stop by and see our new designs! Kind regards,

Posted 2 months ago

Pooky Lighting Inc is rated 4.9 based on 546 reviews