US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,716 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt, polite, professional service.”

Helpful Report

(Rizwan Ahmed) - Posted 6 years ago

“That it was very cheap! The thing I would change is the ability to do group chats and to send files via text”

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(Shahdab Younis) - Posted 6 years ago

“just works , its better than At&t cant say how much you guys are the best. AAAAA”

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(Rizwan Ahmed) - Posted 6 years ago

“Best service ever”

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(Noor Gillani) - Posted 6 years ago

“They are doing their best to resolve my problem with Cricket.”

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(AbdulRafay Moeen) - Posted 6 years ago

“My issue was solved quickly.”

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(Syed Wali Mustafa) - Posted 6 years ago

“A great speedy response to my question. A matter of minutes rather than hour and days.”

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(Kamran Zafar Gill) - Posted 6 years ago

“Very helpful and quick customer service.”

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(Hammad Ahmad) - Posted 6 years ago

“Fast and good answer”

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(Kamran Zafar Gill) - Posted 6 years ago

“Great service with no contract, a plan for any budget!”

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(Wajheen Khan) - Posted 6 years ago

“Prompt and knowledgeable customer service. Customizable plans you can change or alter as-needed mid-month.”

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(Maryam Ayyaz) - Posted 6 years ago

“Kamran was very helpful and courteous. I was able to activate my phone and everything seems to be working fine. I read a lot of positive reviews about US Mobile which led me to ultimately choose this company. I hope the service and customer support continues to be excellent.”

Helpful Report

(Kamran Zafar Gill) - Posted 6 years ago

“They quickly responded with pertinent suggestions! The tone in the email was knowledge and experienced. The response was at an appropriate knowledge level (didn't try to bowl me over with their knowledge,but didn't talk to me like I was an idiot either). Very helpful with several options to try then they checked in a few days later to see how things were going AND when I replied it was working better but still ittermient problems persist they didn't leave it there, they kept digging. Problem isn't 100% fixed, but we are working on it! The big names could really take a lesson from your tech support and customer service (didn't just blame it on the phone or the building and expect me to buy a new phone from them.) Thank you!”

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(Hammad Ahmad) - Posted 6 years ago

“G”

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(Maryam Ayyaz) - Posted 6 years ago

“I like your low price rate.”

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(Kashan Altaf) - Posted 6 years ago

“Always helpful”

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(Shahmeer Shahzad) - Posted 6 years ago

“Porting my number was simple and very fast. I switched my own account to US Mobile from AT&T after hating them for years and half a year watching my daughter get good service from US Mobile. My only wish is that international roaming were supported.”

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(Rizwan Ahmed) - Posted 6 years ago

“The prices are the best at US Mobile!”

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(Kaleem Ashraf) - Posted 6 years ago

“Thank you for your quick response.”

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(Maryam Ayyaz) - Posted 6 years ago

“US Mobile did not make me happy. I called for a new number bc I was getting calls and texts from unknowns since signing up a month or so ago. I also told USM that I live in Mass but was given a NH area code, and would they please make my new number a Mass area code. Received new number in an email; it is another NH area code number. WTF?”

Helpful Report

(Noor Gillani) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,716 reviews