US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,716 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very responsive”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“They were able to port my uverse number with no problems whatsoever”

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(Yasoon Sunny) - Posted 6 years ago

“Great support service, inexpensive plans, lots of flexibility”

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(Rizwan Ahmed) - Posted 6 years ago

“So Far,,,, US Mobile has pleased me and I am no a happy camper with most companies as Most Companies DO NOT HAVE GOOD CUSTOMER SERVICE. You answer calls with very slim IVR requirements to reach LIVE SERVICE PROVIDERS. You DO NOT Refer me to you web site and have multiple predicted reasons for my call. You PUT A REAL PERSON on the call (Almost) IMMEDIATELY. Stay that way. and use reasonable, common sense policies, understand more than simple issues and take prompt actions. Thanks for far.”

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(Maryam Ayyaz) - Posted 6 years ago

“The chat correspondents were polite and helpful. Thanks!”

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(Hammad Ahmad) - Posted 6 years ago

“Thank you! Everything great”

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(Arslan Attique) - Posted 6 years ago

“Fits my need for inexpensive cell availability. Thanks very much.”

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(Hammad Ahmad) - Posted 6 years ago

“Strong reliable service”

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(Hammad Ahmad) - Posted 6 years ago

“I HAVE BEEN HEARING THIS SAME SONG & DANCE STORY ABAOT WORKING ON "USAGE REPORTS" FOR THE LAST THREE MONTHS, SOMEONE SHOULD LIGHT A FIRE UNDER THIS PROJECT TO GET IT OFF THE BACK BURNER AND SET IT INTO MOTION...... LETS WORK ON IT A LOT HARDER THAN YOU HAVE BEEN!”

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(Hammad Ahmad) - Posted 6 years ago

“For some reason they only provide Unlimited Data with their network which they say is incompatible with my Samsung Note 4. I was perfectly able to use Unlimited Data with T-Mobile. Now I am forced to try an 8 GB Data plan and hope it's enough to use with my phone which is need for my job. I am unable to get a refund for the Starter Kit/Sim Card so either I have to try this 8GB data plan out and hope the the best or wait another whole with to recieve a SIM card from another company. Rest assured that I will switch to a different company at the end of the month if this 8 GB plan isn't enough for my Data needs. I see absolutely NO REASON why they would not offer unlimited Data with BOTH of their networks. I would play a reasonable price.”

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(Rizwan Ahmed) - Posted 6 years ago

“You are the BEST!”

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(Yasoon Sunny) - Posted 6 years ago

“Very fast and knowledgeable support.”

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(Syed Adeel Shah) - Posted 6 years ago

“very cheap talk and text”

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(Maryam Ayyaz) - Posted 6 years ago

“AMAZINGLY CHEAP PRICE AND NO CONTRACT”

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(Hammad Ahmad) - Posted 6 years ago

“inexpensive”

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(Rizwan Ahmed) - Posted 6 years ago

“Customer service is very reachable”

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(Hassan Akram) - Posted 6 years ago

“There is always someone there who can answer my questions, even when I have 70 skillion of them. Thank you!”

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(Syed Wali Mustafa) - Posted 6 years ago

“False advertising and cropping data to the point that it is completely unusable when you hit the limit is ridiculous. I am going to switch to straight talk soon.”

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(Noor Gillani) - Posted 6 years ago

“Always fast, helpful, and knowledgable. Terrific customer service!”

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(Syed Adeel Shah) - Posted 6 years ago

“great, efficient, friendly customer service reply coverage in nyc sometime a bit shaky though”

Helpful Report

(Noor Gillani) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,716 reviews