US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,711 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“She was Awesome , she helped me like no other in a good professional way”

Helpful Report

Posted 1 year ago

“Excelling in how she observes arrow to right of synchronization found on notification page and that she understood further description was available, when touched, of the app by which it was caused. I do appreciate if you agree to remunerate this fine work by the woman!”

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Posted 1 year ago

“After speaking with Anum in the contact center, I was so very impressed. She was incredibly skilled at what she did, tactful, concise, personable - and appeared to really go out of her way to make sure my questions and points of concern were addressed at every turn!”

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Posted 1 year ago

“Customer service: Mr. Shahmeer great job! Very knowledgeable and tenured. Kudos to you my friend!”

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Posted 1 year ago

“Nobel was Easy to understand and very patient.”

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Posted 1 year ago

“Maryam is an asset to any company. The professionalism and expertise is top shelf. Over an hour online with other agents and none could get phone activated. Called Agent Maryam, and she had my cell device up and operating within 10 minutes. Thank you!”

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Posted 1 year ago

“Totally amazing person. Was patient kind supportive and validating. One of a kind and rare. I'm smiling bc of people like her that still exist. T y for hiring her v and placing her in my humble aging path”

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Posted 1 year ago

“Novel was extremely helpful and patient. He took his time with helping me navigate through the entire process. We appreciate him so much!”

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Posted 1 year ago

“Iqra gave me EXCELLENT service! walked me thru, set up wifi calling, NO body befor was able to answer my questions! She is a Real asset to your company!”

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Posted 1 year ago

“My customer service rep Nobel was amazing he helped me fix my problem pertaining to my data not working and I appreciate him a million times”

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Posted 1 year ago

“AMIR really helped me out, love his patience, explained me everything, and he was the only one to help me..... If you ever need assistance, ask for AMIR...THE BEST.”

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Posted 1 year ago

“Sherbano was extremely helpful. I did not have a second device for her to call and so she called me back multiple times in order to fix my problem. She probably called me back at least 15 times. Try this I'll call you back and then again try this and I'll call you back. Her patience was amazing and she speaks perfect English. She's very kind and polite every time she called back.”

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Posted 1 year ago

“Agent Hassaan J was very helpful and patient throughout any hiccups in the task at hand.”

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Posted 1 year ago

“Awesomeness”

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Posted 1 year ago

“Customers service Exclusive”

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Posted 1 year ago

“After joining US Mobile, I'm not sure why anyone would still use one of the big three providers, or any of the secondary ones either. The reception and coverage has been phenomenal. Super simple phone setup without the need for standing in long lines at a physical location. And to top it all off, excellent customer service. I'm definitely a devoted customer and getting all of my friends and family on board, too!”

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Posted 1 year ago

“It was a problem with 2 phones network connections and Muhammad Aliyan was able to solve the problem in the professional and patient way explaining every step. Thank you Muhammad Aliyan for great job, Appreciate very much.”

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Posted 1 year ago

“Sharoz Latif is one agent US Mobile should be honored to have on their team. It is rare that an agent shows the level of care, desication and compassion that he showed me during my very complex, complicated and unneeded ordeal with porting my phone number out to Xfinity mobile. If leaving US Mobile could be on the top 3 worst mistakes I have made it would be number 2 thats how much his customer service meant to me during my ordeal. He stayed on the phone for more than 2 hours and even while I drove to a physical Xfinity store to not loose the most important thing one has their phone number. Thank you to Sharoz and to US Mobile. He is a rockstar agent and an angel!”

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Posted 1 year ago

“Nobel was exceedingly patient and thorough in his explanations to me. I would have had such a hard time doing this without his help.”

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Posted 1 year ago

“I spoke to Mr Ahsan Ejaz and he was extremely helpful. He was patient with me and walked us through it all the way. Great customer service. We were very happy.”

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Posted 1 year ago

US Mobile is rated 4.8 based on 2,711 reviews