US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,713 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"Kamil Khan" did a great job, fast efficient and friendly”

Helpful Report

Posted 4 years ago

“Always extremely helpful, professional and efficient at resolving all (of the very few) problems that i had. Most of the issues were user error (my fault). I want to give all of the customer service representative my thanks for their OUTSTANDING service! Kamil Khan has especially helped me with my latest issue regarding carry-over data, and after having the issue resolved, i have gotten a voice mail with some very much needed good news that i've been waiting for regarding an job! Thank you Kamil for you and your supervisors support and understanding in this unprecedented time!”

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Posted 4 years ago

“Very responsive customer service.”

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Posted 4 years ago

“Easy and never had a problem with customer service.”

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Posted 4 years ago

“Simple to use and understand.”

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Posted 4 years ago

“We have 3 lines with US Mobile and have been with them about a year now. What I really like about this company is the ability to build my own plan and the customer service! You can call them or livechat with through their website 24-7. Just this morning I had a question and chatted with Kamil Khan. He gets a 5 star rating for his excellent customer service :)”

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Posted 4 years ago

“Very easy to deal with”

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Posted 4 years ago

“Im just transferring over from Simple Mobile to US Mobile and I have to say, already Ive noticed a huge difference in customer service and care and concern. Simply, (haha) its people who want to make sure your, my experience with US Mobile is the best it can be. Sincerity speaks volumes, especially in a business that is not typically known for its authenticity and generosity. The times been brief, but i can see a long future with US Mobile!”

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Posted 4 years ago

“Rep. is very friendly, helping me to reactivate the line, which was expired due to my credit card becoming expired/old. So much support and help as always. Nobu”

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Posted 4 years ago

“Very good customer service... always resolve the problem!”

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Posted 4 years ago

“Kamil Khan was a great help in getting me set up with my 4th line. I keep coming back because the plans are tailored to my family's needs. Some of us need more, others less. The prices are good, and I'm happy with the service so far. Thanks”

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Posted 4 years ago

“Kamil Kahn at customer care was amazing. He responded immediately and took care of all my concerns 😊”

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Posted 4 years ago

“To hum it may concern I would like to thank you for your service ever since I have joined your service I have been treated great and with respect by all of your team today Kamil K. helped me and he was very helpful your service is the best for me I'm a Captain on a ship and I'm in India at the moment when I have been out of the country your plan allows me to reduce my plan and still keep my phone number without the high cost of regular cell phone services this is the most important to me once again I want to thank you and your team for the service and support you have given me Claud Cox”

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Posted 4 years ago

“I have had excellent customer service each time I've set up family members on an account. From asking several questions before switching providers to the actual account setup. I appreciate the availability of 24/7 customer service. This evening I worked with Kamran S. to complete another account setup and he was prompt and professional. The availability of plans that allow purchasing minutes only is wonderful and a blessing for my parents, who only want phones for talking! No texting, no data, just plain and simple talking!!! This also is a savings for them monthly by not paying for services they were never using. The ordering and delivery of the sim kits went very well and I received them within 2-3 days using standard delivery. Thank you for being a great business to work with!”

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Posted 4 years ago

“Good, affordable service. Prompt and knowledgeable custom service. Always been taken care of by customer service, including Kamil Khan. Keep up the good work.”

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Posted 4 years ago

“The customer service is superb! Their online representative, Mr. Kamil Khan, solved my problem in a heartbeat in a kind and professional manner. Good job guys!”

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Posted 4 years ago

“Their costumer service is nothing less then amazing”

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Posted 4 years ago

“cheap and easy”

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Posted 4 years ago

“Mr. Kamil Khan provided prompt and courteous service. He was helpful and patient. Thanks a lot!”

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Posted 4 years ago

“Awesome customer support.”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,713 reviews