US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,713 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

Write Your review

Tell us how US Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My phone transfer was a little bumpy and I was stuck in phone jail overnight, but a representative was able to fix the issues I had this morning.”

Helpful Report

Posted 4 years ago

“Very affordable and reliable service. Nice customer care that will help resolve any problem you have. I spoke to a very helpful representative by the name of Omema who answered all of my questions and helped activate my SIM card. I have 3 lines with US Mobile and will continue using the service and recommending it to friends. Thank you so much!”

Helpful Report

Posted 4 years ago

“Fiza Shah is an excellent tech, great patience, knowledge and know how. He convinced me not to cancel my account due to his expertise. Thank you for employing him. Best Regards, Deirg O Broin.”

Helpful Report

Posted 4 years ago

“Zobia was excellent! Very helpful and very quick. Freindly as well. You are doing great buddy👍.”

Helpful Report

Posted 4 years ago

“Mukesh Kumar was very quick and helpful in getting my number transferred over from the LTE to the GSM SIM card; thanks!”

Helpful Report

Posted 4 years ago

“they serve very nice and calm and helpfull i wish them allot of sucsses”

Helpful Report

Posted 4 years ago

“Amna helped me today regarding some questions I had about the price of my monthy services, and when the data speed start to slow down. Amna is a 5-star customer service rep., and I am grateful for her patients and aid. Thank you Amna for showing what customer service is all about.”

Helpful Report

Posted 4 years ago

“Mukesh Kumar helped me when nobody else could. He stayed with me until I got my problem resolved!”

Helpful Report

Posted 4 years ago

“Have been a customer of US mobile for over a year and I have been very satisfied with their level of customer service. My previous carrier cell phone finally died and I had to obtain a new one, although my new phone was not compatible with the standard sim from US Mobile, the very helpful service technician Mukesh Kumar was able to help me set up my new sim card, get me up and running in minutes and help me test the lines shared with my family. Thank you US Mobile and the helpful online service techs!”

Helpful Report

Posted 4 years ago

“Great Job Mukesh Kumar! I'd give 10 stars if I could!”

Helpful Report

Posted 4 years ago

“I had sooo many questions and Omema was very patient with me and answered all my questions. The only thing I don't like is that I have to send in my receipt each month to get a credit for the perks......I would think there would be a much easier way to do this! Omema was so helpful! Thank you!”

Helpful Report

Posted 4 years ago

“I've been a customer with US Mobile for about 4 years now, I believe. I've always been very happy with them, both as my main service provider while I still lived in the states, and as my service provider when I visit the states now that I've moved abroad. I needed some assistance with reactivating a sim card today, and Omema helped me out very quickly! Thank you to both Omema and US Mobile!”

Helpful Report

Posted 4 years ago

“Maryam was great customer service. Helped me out out at 4am when I desperately needed it and sent out a Super SIM kit for me asap. Good customer service.”

Helpful Report

Posted 4 years ago

“Mukesh Kumar was quick and courteous to help me solve my problem.”

Helpful Report

Posted 4 years ago

“Mukesh Kumar does wonderful work! Helped me very quickly and extremely courteous!”

Helpful Report

Posted 4 years ago

“Omema Helped me with a tech issue specific to my phone model. Super helpful! Ty!”

Helpful Report

Posted 4 years ago

“We were conducting a SIM SWAP. He was a gentleman, patient, knowledgeable & proficient. Outstanding! Thank you!”

Helpful Report

Posted 4 years ago

“WOW, what fantastic customer service!!! Syed Maroof spent hours helping me to find solutions to my mobile mess. I am not at all confident in my own technical abilities but I know if the rest of the employees at us mobile are like her, I will be able to figure out anything phone related! I really look forward to working with US mobile for years to come!!! Thank you so much for all that you did for me!”

Helpful Report

Posted 4 years ago

“everyone is knowledgeable Zurayz did a great job, quick to help and knew his stuff. happy to join the us mobile fam!!”

Helpful Report

Posted 4 years ago

“Mukesh Kumar was my online chat help today. He was extremely helpful, informative and patient - bravissimo. My new sim is in and he stayed on the chat until the phone was fully functional! Now - THAT - is service!”

Helpful Report

Posted 4 years ago

US Mobile is rated 4.8 based on 2,713 reviews