US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,714 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are ready to help their customers over 24/7 hours a week, even in middle of the night They always make sure that their customers should be fully happy”

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Posted 4 years ago

“Excellent company with excellent service. One of the very few companies that offers live 24hr online chat. Reps are knowledgeable and extremely helpful. I initially contacted them to port out my number and move to another service provider that "technically" was offering a cheaper price of service when you bundle their plan and paid for 3months in advance. The US Mobile rep offered a very good discount that essentially allows me to have accouple of their bonus service add-ons basically for free. I appreciated the effort of the REP to keep me with their company, so I changed my mind and ended up staying with them. Highly recommend.”

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Posted 4 years ago

“Got my sims cards free just like they said. Had a problem with getting the sims to work and a problem with transferring the number from the white sims to the black sims. YasirZ with the on line customer service was awesome! walked me though everything to set up the black sims with my phone and by passing the issue i was having with the phone that other companies said wasn't possible! Thanks again YasirZ!!”

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Posted 4 years ago

“Kamil Khan did a great job solving my mobile problem. Thank him!”

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Posted 4 years ago

“Excellent communication skills. Zeroed in the problem and succinctly solved it. Very satisfied customer!!!”

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Posted 4 years ago

“Great service at an unbeatable price. Had an issue with voicemail but Kamil Khan sorted it out for me. Highly recommended.”

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Posted 4 years ago

“great rates... Kamil was awesome at helping me get online! many thanks!!”

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Posted 4 years ago

“I love US Mobile because their pricing is great. Kamil Kahn provides great support and is always helpful.”

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Posted 4 years ago

“The service was quick and easy and the problem I had was solved.”

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Posted 4 years ago

“Kamil Khan was helpful and solved the problem very quickly. US Mobile customer service is awesome.”

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Posted 4 years ago

“I had an issue with my voicemail, Kamil Khan was very professional and resolved my issue quickly.”

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Posted 4 years ago

“Kamil Khan was extremely helpful and very polite.”

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Posted 4 years ago

“I used the chat option to talk to customer service and it was painless. Salar A, assisted me with my request, quickly and efficiently.”

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Posted 4 years ago

“you were great and i chose it beacuse your always avilable to help and give good service and kamil khan was greatelp”

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Posted 4 years ago

“Always fast, simple, straight to the point. They don't script spam you, and just want to help quickly and efficiently. A+”

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Posted 4 years ago

“this company is just amazing i have no other words to describe. my brother referred me to US Mobile and I'm happier than ever. Haroon S. currently working at US Mobile has done an amazinz job. .”

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Posted 4 years ago

“My issue s the porting wasn't complete, but I didn't know that so my explanation was simply I could not setup my voice mailbox.. They tracked down the actual problem, completed the service, and walked me through setup... They were great”

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Posted 4 years ago

“Customer service is always right on the mark. US Mobile is a great company to do business with.”

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Posted 4 years ago

“US Mobile customer service is always helpful in sorting out odd service problems with random model devices I connect to their network. Their service is great.”

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Posted 4 years ago

“Very fast customer service, rep helped me solved my issue and it got solved.”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,714 reviews