US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,712 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joshua is a fantastic agent. Very helpful and knowledgeable. He is a keeper. You can see he loves his job”

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Posted 2 years ago

“Umair Dogar was great, helpful and patience. He tried to solve my issue for hours. I almost gave up but he insisted not to; he will get to the bottom of it. He did…Thank you so much Umair. Thumbs up👍👍👍👍👍👍👍👍👍👍”

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Posted 2 years ago

“Umair Dogar helped me with IMEI New 3 digits on end of galaxy AO2 that were not correct. Thanks.”

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Posted 2 years ago

“Umair dogar was amazing he really helped me alot and gave me a lot of patience and a quality time 👍”

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Posted 2 years ago

“Umair Dogar helped me get my iMessages to work. I couldn’t send or receive pictures to others since we switched my cell service from Verizon to US Mobile. Thank you again Umair Dogar for helping me!!”

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Posted 2 years ago

“I had F#$! Up my SIM card.. Needed help ASAP. Tech Support helper Umair Dogar was very patient and understanding. Umair sent me a new SIM so I will be able to chat away on US Mobile phone again. Thanks Umair, T'was enjoyable working with you, KUDOS !”

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Posted 2 years ago

“Nobel was very helpful. US Mobile has excellent customer service.”

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Posted 2 years ago

“Had some set up issues when switching from my old carrier. When I called customer service, Muhammad Awais helped tremendously. We got disconnected at one point and I got a call back immediately. He helped make a frustrating process smooth and easy, and now my service works great. Thanks Muhammad!”

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Posted 2 years ago

“I had the blessing to work with Umair Dogar who solved my phone problem quickly. He was awesome, very knowledgeable and professional. I appreciate all customer representatives’ patience, friendliness, and their willingness to help. UsMobile has an Excellent Customer Service! Thanks Umair Dogar, and thank you UsMobile for having a such knowledgeable and professional technical support. :)”

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Posted 2 years ago

“I made the switch from Verizon to US Mobile. More lines, half the cost! I hope the cell service I receive is as great as the customer service I received from Aysha. I did need some help getting my phones set up and running. Aysha was SUPER. She was very patient, walked through the steps with me, and fixed the stuff that I messed up. One of the reasons I chose US Mobile over other off-name-brand carriers is because of the positive things I heard about their customer service. I can say without a doubt that they have great customer service...and you can talk with a real human!”

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Posted 2 years ago

“US Mobile is best 👌 in customer experience and service I just love ❤️ their experience ❤️ 😍 ♥️ *****”

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Posted 2 years ago

“SYED was so helpful. I was very confused on changing my account and he walked me through every step.”

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Posted 2 years ago

“The service was helpful and very informative!”

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Posted 2 years ago

“Oh my God!!! Nobody could help us with our issue and we already started to think that we should probably buy a new phone(or at least SIM card) but then Sheryar Khan picked up a phone and step by step, very patiently and warmly lead us through solving the issue. Sheryar Khan-we appreciate your help so, so much!!!”

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Posted 2 years ago

“Ask for Khyzer Naseef if you need help with anything! This guy is patient, articulate, through and funny. Amazing customer service, I spent 2 hrs on the phone with him bringing over 4 lines to USmobile, and had difficulty with 1 of them. He help me navigate the difficulties and expertly talked me through the tedium on my end. Thank you Khyzer, I feel like we're brothers from another mother! USmobile is lucky to have you working for them!”

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Posted 2 years ago

“Syed's customer service was fantastic. He patiently and expertly helped fix a problem with my esim card. I have had some nightmare customer service experiences with other cellular companies, so it was refreshing to have someone who could actually help solve my problem!”

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Posted 2 years ago

“Umair Dogar was fantastic! Didn't think I would be able to fix the issue, but Umair spent 30+ min on the phone until we got it resolved. So far everyone at us mobile has been amazing to work with! Thank you so much!”

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Posted 2 years ago

“After Numerous attempts to get help. I finally got a customer service rep who actually had some sense and helped me. Thank you Mr. Umar Dogar. U.S Mobile really needs more reps like this guy.”

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Posted 2 years ago

“I got all the help I needed when I spoke with Umair Dogar. I'm really enjoying moving away from Verizon and to a provider with much more responsive customer service.”

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Posted 2 years ago

“Great CUSTOMER SERVICE!!!! Spoke extensively with Umair Dogar...... very helpful. He put my needs first. He was very courteous, patient and very knowledgeable”

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Posted 2 years ago

US Mobile is rated 4.8 based on 2,712 reviews