US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,713 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a very complex problem while switching from another carrier, and Kamil Khan helped me over quite a lengthy process. Wonderfully patient and knowledgeable, pleasant and kind. The only thing I would say about the company in general is that I found the website a tad confusing as to the process, but as I said, mine was a complicated issue. That's how I happened to encounter Kamil two days in a row. Overall, very happy with my new mobile digital home!”

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Posted 4 years ago

“Kamil Khan gets 5 stars for outstanding attitude on caring for customer. US Mobile gets 5 stars for value. If you don't need unlimited then US Mobile has best prices.”

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Posted 4 years ago

“US Mobile should be proud with their employee Nobel! He served me and took care of my issue in a efficient and professional manner😀😀”

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Posted 4 years ago

“very happy with Nobel. Hopefully US mobile will stick with their words and I will switch my family plans to you.”

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Posted 4 years ago

“Salar Ashraf provided some excellent chat service to me today, my mobile hotspot was going slow, so he did one thing on his end, it didn't help much, then tried another thing on his end and it kicked my speed from .5 mbps to 1.1-1.3 mbps, it may not seem like much but it's a big difference.”

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Posted 4 years ago

“Nobel Abid provided me with amazing, super friendly and extremely helpful customer support. He is very knowledgeable as well. Nobel went above and beyond for me until I was completely satisfied with my requests. He definitely deserves his Chanukah, X-MAS and Kwanzaa bonus a little bit earlier this year. I truly hope he will get some recognition for making me a very satisfied customer. :)”

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Posted 4 years ago

“I won't comment about the company just yet because I've been with them for less than a month and have had several problems. However, I will say that Nobel's service was top notch! Professional, patient, clear and easy to understand. He had a great command of the English language and was super knowledgeable in both hardware and software. He fixed my problem and never got frustrated with me or the situation. Thanks Nobel! You rock. May God bless you!”

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Posted 4 years ago

“I really like the service. Much simplier than the big named brands for wireless service. I highly recommend US Mobile.”

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Posted 4 years ago

“Nobel Abid is charming, knowledgeable, attentive, and altogether fantastic at his job. His help during my call to US Mobile call was (and is) GREATLY appreciated!”

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Posted 4 years ago

“What a guy!! So helpful.”

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Posted 4 years ago

“Kamil was very helpful and efficient! Made the process smooth.”

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Posted 4 years ago

“i was able to reactivate a sim card from last year with the help of "Kamil Khan". thank you !”

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Posted 4 years ago

“I received incredible customer service and technical troubleshooting for my sim card issue on an atypical phone from Kamil Khan. He made my USMobile experience as positive as could be AND solved all of my problems. 10/10”

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Posted 4 years ago

“Customer service was great. The tech knew how to get around the Android OS and knew what to do!”

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Posted 4 years ago

“I transferred 3 lines to US Mobile today. Kamil Khan was helpful setting up a couple of lines with and quick and timely service. I look forward to seeing how US Mobile's service will be. I'm quite excited with the Plans and their price.”

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Posted 4 years ago

“It's just an easy, affordable plan. I like that I can use my older iPhone without all the bells and whistles. It was easy communicating with Kamil, she answered all my questions.”

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Posted 4 years ago

“I received a great service from Kamil K. Kamil is very efficient.”

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Posted 4 years ago

“I have used US Mobile for some secondary lines I’ve had for some years now. I was always so pleased with both the service and the absolutely quick and helpful responses. I referred both my sister and now my daughter and her husband and are in the process of transferring our two main lines over as well. I spoke with Kamil Khan today and he couldn’t have been more helpful! You never feel rushed or like you’re taking too much time with your questions and he went the extra mile to help me. I highly recommend him and this company as well as all the encounters I’ve had with them. To me, customer service means more to me than just about anything in keeping my business. Good job, Kamil, and to US Mobile!”

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Posted 4 years ago

“US Mobile's Kamil Khan chatted me though getting set up without making me feel old or dumb.”

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Posted 4 years ago

“Just transfered two lines to US Mobile and it was super easy. I contacted chat right after setting up the transfer online and Kamil Khan checked on the transfers and helped us get set up and ready to use our phones. Working great and we are going to be saving $100 a month. Yeah!”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,713 reviews