US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,712 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I worked with Ghazanfar Ali, and he was great. We ran into all kinds of problems and he worked with me for almost an hour and was very patient, kind, polite and professional. Thank you!!”

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Posted 2 years ago

“Hasna Ashad was wonderful and spent 1.5 hours on the phone with us! She was patient and understanding!! We appreciate her service so much!!”

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Posted 2 years ago

“Anum was wonderful! She is smart, patiejnt and funny. She dealt with a clumsy fingered senior citizen to make my new phone work properly. It took several tries to make it through the many many letters and numbers. I give Anum 10 stars. I was at my witts end!”

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Posted 2 years ago

“Helpful and polite”

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Posted 2 years ago

“I spoke with Anum a couple of days ago, who patiently, kindly, and peacefully helped me through a very difficult technological problem. God bless her for her competency and her kindness!”

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Posted 2 years ago

“Muhammad Aliyan I called to cancel my wife's number following her recent death. I had multiple difficulties in providing the necessary information to cancel her line which, while necessary is extraordinarily stressful, and I needed guidance and help for the whole process. I was fortunate to meet Muhammad as my agent. His care, approach and competence were outstanding, so much so that I asked if there was any way I could let you know how helpful and professional he was - hence this link. You have a model agent and I'm grateful it was who I connected to this morning. Tom Leamon”

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Posted 2 years ago

“Ghazanfar Ali provided excellent service above and beyond expectation.”

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Posted 2 years ago

“Ghazanfar Ali was courteous, patient, and knowledgeable in his responses. It was a pleasure to speak with him because he provided excellent customer service. He is a valuable asset to US Mobile! He assisted me with all of my questions. I was very happy. In addition, I'm going to add three more lines to my account.”

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Posted 2 years ago

“Ahsan worked us through a difficult set up and he was kind, patient and knowledgeable. Definitely appreciated his help! Very impressed!”

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Posted 2 years ago

“Usama Saleem delivered excellent customer service. He resolved all of my issues today while being very attentive, professional and knowledgeable. Give him a raise please!”

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Posted 2 years ago

“VERY HAPPY WITH MY SERVICE. ADDING ANOTHER LINE. CUSTOMER CARE IS GREAT .CAN'T REMEMBER ALL THE NAMES BUT EVERYONE WAS GREAT.THE LAST GUY WAS GHAZANFAR ALI HE WAS GREAT. LOOKING FORWARD TO MY NEW LINE . THANK'S.ONNE HAPPY CUSTOMER”

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Posted 2 years ago

“I had a small trouble activating my eSIM, but customer service Faaiz Imtiaz was amazing, so helpful, walked me through the process and had a lot of experience and knowledge on how to assist me. He stayed on the phone with me for an hour and resolved every issue I had. I am very satisfied with the customer service personal.”

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Posted 2 years ago

“Zakria Farooqi was extremely helpful, he walked me through all the Steps, (I lost my Sim card ) and He helped me to reactivated he was on the phone with me over an hour very patient I really appreciated it. Best customer service thank you so much”

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Posted 2 years ago

“Nobel was the most kind, patient, and thorough representative I've recieved assistance from. Regaining service with a physical sim card was quick and easy”

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Posted 2 years ago

“Talha was incredible in helping me get my service back up and running. He was very patient and kind. We even had some laughs too!!”

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Posted 2 years ago

“US Mobile had a great service on the phone. They are very patient and helpful. Samantha Javed was very nice and very helpful. She helped me with every step to activate the new line. I am very satisficed with the service that was provided!”

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Posted 2 years ago

“Was extremely helpful and very patient. Helped me get all of my account updated! A+++ Much thanks ❤️”

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Posted 2 years ago

“Thank you US Mobile for your Technical Service by Iqra Muhammad! Seriously the best phone troubleshooting knowledge and high level of courtesy we've ever experienced. We appreciate you Iqra!”

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Posted 2 years ago

“Today I had an excellent experience working with Anum to activate service for my Father's Kyocera Dura XV and my iPhone X. She was knowledgeable and exact in her instructions. She demonstrated patience as this was the first time we have switched carriers. She answered all of my questions. She delivered excellent customer service and it was a pleasure to speak with her. She has a great attitude and is an asset to U.S. Mobile! Every time I've called US Mobile, I have had a great experience with each customer service representative I've spoken to, and I've added Anum to the growing list of individuals who do an excellent job there!”

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Posted 2 years ago

“This representative Was very helpful”

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Posted 2 years ago

US Mobile is rated 4.8 based on 2,712 reviews