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UTV Direct Reviews

4.6 Rating 6,127 Reviews
92 %
of reviewers recommend UTV Direct
4.6
Based on 6,127 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UTV Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Quick shipping and worked as advertised.
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Posted 3 years ago
Great staff when choosing a item, give you great information on choices and installation.
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Posted 3 years ago
friendly and very helpful.
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Posted 3 years ago
fast service, great people to deal with
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Posted 3 years ago
Thanks to Bill Wright, for the info on my 2021 Polaris Ranger windshield, fast service, windshield fit very nice, with no problems, I will be doing business with them again, as soon as the rear windshield is available, some time next week,
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Posted 3 years ago
My merchandise was delivered very quickly
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Posted 3 years ago
Not great instruction S but very good product
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Posted 3 years ago
I chatted with someone online and he was AWESOME. Without that chat, I would NOT have purchased what I considered a very expensive item.
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Posted 3 years ago
Delivery was as expected. Loos lie a very nice product. I have not installed the boot guards as of yet. That will be hopefully as instructed.
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Posted 3 years ago
The parts were delivered in 3 separate order within a few day. The remote didn't work for the winch but the service department was great and sent new parts in a few days. Had a couple crimps on the winch cables that were weak but I recrimped and its working OK.
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Posted 3 years ago
Had a small issue, but they fixed it promptly
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Posted 3 years ago
Web site takes awhile to open, but when I called a asked a question about a product they were great help, bought product, shipping not happy, with that being said it isn’t UTV fault. Hope it gets here soon.
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Posted 3 years ago
Great customer service.
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Posted 3 years ago
Shipping was fast and product was exactly as described and good quality!
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Posted 3 years ago
Products were as advertised. Shipment was quick and installation of mirrors and windshield on my Ranger was went smooth. I'd defiantly recommend!
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Posted 3 years ago
Great products fast ship thanks
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Posted 3 years ago
I will definitely be purchasing my utv accessories from UTV Direct. I placed an order for a front and rear windshield for my RMAX. Within 30 minutes UTV Direct contacted me to verify my shipping address since it was different than my billing. The gentleman I spoke with was extremely helpful and thanked me for buying from their company that is also in Ohio where I live. This shows me that when orders are placed, they immediately get to work on filling the order and ship it ASAP. Also they want to make sure there is no mistakes with shipping. Great customer service.
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Posted 3 years ago
Exactly what I wanted. Item was delivered very quickly and price was good. Quality of item was as good or better than expected..Cowboy, Coshocton Ohio
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Posted 3 years ago
Site was easy to maneuver, shipping was fast and they even checked in to make sure the address was correct. Very professional
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Posted 3 years ago
Great customer service quick and fit perfect
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Posted 3 years ago
UTV Direct is rated 4.6 based on 6,127 reviews