“My Bissell vacuum cleaner's brush motor broke down and I needed a replacement part. Vacuums-R-Us had the best price on the specific Bissell repair part number: 1609663 I needed. I had a question about my order and their customer service team responded quickly and addressed my concerns. Unfortunately, the first shipment got lost in transit, but Vacuums-R-Us promptly reshipped the part without any hassle. The part arrived very well packaged and in excellent condition. They went above and beyond to ensure I got what I needed. Thanks to their exceptional service, my vacuum is back in action and I'm a satisfied customer. Highly recommend Vacuums-R-Us for any Vacuum parts.”
Hi Ra, we're sorry to hear that the package got lost but glad we were able to ammend the situation! We're glad to hear about your experience, thank you for the review!
“I ordered a cord A434-33144B 35' foot cord 3 wire
I recieved a 30' 2 wire cord
please call me at 231 878 7495 to see how to correct this.
Thank You George Klingler”
Hi George, It looks like the product shipped was incorrect. It had a part number that was one digit off from the product you ordered and when we picked the product we grabbed the wrong one. Your order has been refunded in full.
“Very good experience with this company. Ordered a part for our vacuum, it was the correct part ordered and on time. I would definetely shop there again.”
“We wanted to replace the Nozzle cover on a Riccar R40P.2 Vacuum Cleaner. We live in Beaverton Oregon and have a pretty famous Vaccuum store chain here. We never felt the service was good locally so it is way worth it doing our dealings with "Vacuums R Us". They are super professional on the phone and always take the effort to find the part we need. Correspondence either by email or phone is great. The parts was shipped to us for free! Also, we love to watch their YouTube videos. We really have zero comlaints, unlike our opinion of our local Vacuum Store. We'd give them more Stars if we could.”
