“There was an error in communication, but somebody called me to make sure everything was taken care of plus an apology which was really nice. I highly recommend this company!”
“Placed an order your site never told me when it would be shipped! I had to call and check to see when it would be sent out! I still have not received my product.”
“I originally ordered this product in November. Price is great. But delivery was not as promised. They provided a slight reduction in price to compensate for the delay
However, today (Jan 31), I finally had need for the toner -- so I installed it and started using it. Marks appeared all over the printed page. I am a lawyer, working at home during the pandemic, so I can't print documents that have extraneous marks on them. So this afternoon, i ordered a replacement toner cartridge from another supplier -- which was delivered this evening (same day as ordered). I installed the replacement cartridge -- and no problems. Consequently, I'm sure that the problems were caused by toner cartridge I ordered from ValueTekno
The replacement cartridge was $13 more -- but it worked correctly with no extra marks.
While the price on Value Tekno is great -- the product performance is not. This may just be a one-off -- but I can't take the chance so I will not be ordering from you again.”
“I bought a new toner cartridge for my Canon copier and took it to a Copy Repair shop to have it installed. When we opened it I was told that it was no good, had been stored too long. I am now working with Value Tekno to getting it taken care of.”
“placed an order 10-26-20. Have not received as of 11-04-20. Have been informed twice that I'll get it "today". No such luck. Won't order from them again.”
“I have to say it was very good. The price was very good and I had a very good follow up review with a rep. from the company.
There was a little confusion with the delivery but was quickly resolved.
I would recommend this company.”
“When the company realized I had not received my toner they personally contacted me and everything worked out beautifully very nice company to do business with... The personal contact was unbelievable in this day and age!”
“Positive overall experience. Excellent service. During chat while shopping received prompt, helpful, courteous and honest (explained how they achieved slightly lower pricing over their competitors) assistance. Product arrived on time, in condition as expected and described. Will shop with ValueTekno again.”
“great customer service - there was a problem with the item and Eric delivered a new one to me on his way home from work - he did this the same day I called him - which really helped out this senior citizen. Many thanks. Sheila Sza bo”
