“Bought an engine with injectors for £1050 from these guys which they said was tested, but never produced a report. The engine arrived and fitted in my van. It didnt work as 2 of the injectors were duff. How can this have been tested with 2 injectors not working? Spoke to them about their warranty and Terry, the most obnoxious, arrogant, agressive person I have ever spoken to, stated that he didn't sell me an engine with injectors, he sold me an engine that happened to have injectors. One of his guys told me they only keep them in as they need to be 'smashed with a hammer' to try and get them out. He is now reneging on his warranty responsibilities. KEEP WELL AWAY FROM THESE PEOPLE THEY ARE ONLY INTERESTED IN YOUR MONEY, THEY WILL NOT HELP WITH PROBLEMS. JUST LOOK AT THE REVIEWS HERE, IM NOT THE ONLY ONE.”
“They took £1050 from me for my car engine Everyone on phone lying and act arrogant. When I ask them where is my engine they were keep telling me they posted already but it never arrived. Luckily I paid by PayPal. I open case with them. My recommendation never trust on them. They are fraud and try to use peoples money. Very dangerous and unprofessional unreliable”
“Vaux spares are all con men .
They took my money .
7 months to-date , no refund and goods not supply.
All staff speak with arrogant and harass me and shout , bully while on phone.i regret having contact with them.”
“One star is generous. I purchased an engine from them in Feb 2020. They delivered wrong engine to my garage. They collected this and then never sent the correct engine. Court action ongoing. Their story is they never got the initial engine back. Hard to believe since their courier would be only people who knew where and what to collect. Impossible to speak to owner and always on voicemail or unavailable. My personal experience is bad and would not recommend.”
“This business is a SCAM SCAM SCAM. Told me they posted my bumper out and was a lie they posted me a mirror out and told ebay it was a bumper they sent. AVOID AT ALL COSTS”
“Never buy from this company. Awfull experenince, had to beg for my refund after 2 months. They make up stories that parts are stuck in that depot and this depot due to COVID-19. They never gave call back. I ordered 2 doors for my car on 1st June 2020 and received refund on 25th July. Very Poor cusomer services. They never repsonded to any of my email. They never provided any tracking. Never shipped. lied all the times. Time wasters!!! Be aware.”
“I have used several breakers/spares companys over the years but can honestly say Vaux Spares Ltd have been a real joy to deal with ordered the parts paid for 48hrs delivery , next morning UK mail had deliverd even before I got in to work , parts were in perfect condition, but most of all they were the right parts !! so well done guys you're 1st on my list for future orders Steve (Woking)”
“Was after a spare alloy for my X-Trail and found Vaux had two in stock with a clear description and photos of the items and at a very competitive price. Ordered Wednesday afternoon and it was delivered the next day. The wheel was in near perfect condition with an excellent tyre too. Absolutely superb service from a company that I will definitely be using again.”
“I only left a 1 as I couldn't leave none.
Paid for an engine which never turned up, got fobbed off with excuses and delivery dates. Appalling customer service never one received a call back. After 6 weeks of no engine I asked for a refund which again I never got telling me the accountant is only ever in on weekends and bla bla bla. avoid this business its caused me nothing but stress”
“Paid £1600 for an engine to be fobbed off story after story and fake tracking numbers and companies. Every employee from this company is a liar, taught to blag poor people who handed lots of money over to get ripped off. It’s a disgusting this company is allowed to trade. I will be reporting to who ever I can to stop these CON MEN”
“Watch out with these guys. We are just about to start legal proceedings to recover funds for an engine we purchased from them which was the wrong one so it was returned at our own cost. Its been a month and Vaux Spares Ltd have not refunded a penny despite many requests.”
“Need a new maf sensor they had one needed at a very good price and posted very quickly. If I ever need any more Vauxhall parts i will use them thanks vaux spares”
“lot of anonymous people blasting them, we had superb service, items arrived quicker than expected and had been tested and reset which saved a fortune getting it fitted and programmed
Would use again and recommend
James & Laura in Cornwall”
“bought a engine on Wednesday was at my feet on Thursday afternoon Luton to the northeast and was a good quality used part engine runs like a swiss watch would recommend to anyone”
“BE-CARFUL don't use this company !!!!!
I ordered a gear box and they keep lying and giving me different excuse and no call backs will be getting in touch with the trading standards. I will never drop this till I take this company down. I have read all the reviews and all the good ones are FAKE. I know you are reading this VAUX SPARES LTD and you have now messed with the wrong guy I will be your worse nightmare. Give me my money BACK I will be calling tomorrow and every day till you pay me back !!!!”
“Amazing service
Needed a wiring loom - would have taken 12 weeks from Vauxhall direct leaving me with a non starting car in the mean time! Instead these guys got me one the next day!!! Works perfectly, thank you - life saver!!! Recommend any day!!!”
