Vee Dub Transporters Reviews

Name: Vee Dub Transporters
Address: Unit 1 Manor Drive, Sileby, Leicestershire
Rating: 4.70

4.7 Rating 5,435 Reviews

93 %

of reviewers recommend Vee Dub Transporters

4.7

Based on 5,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

Write Your review

Tell us how Vee Dub Transporters made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vee Dub Transporters 5 star review on 14th April 2025

Paul E

Vee Dub Transporters 5 star review on 6th April 2025

Paul T

Vee Dub Transporters 5 star review on 25th March 2025

Simon C

Vee Dub Transporters 5 star review on 24th March 2025

Keeley M

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i bought some T6 seat covers at £190 - went to put them on and ripped the 2-1 seat bit where the stitching goes around the seat belt socket in the middle.”

Helpful Report

Posted 7 years ago

Hi Barry, you need to pull the seat covers on gently as it is a very snug fit (which is why they are so popular because they fit great!) to avoid any chance of ripping them, you can view our fitting video on our website which guides you on how to fit them. Get in touch with customer services on 0800 292 2005 (option 2) and we will try to assist with this issue. Thanks Vee Dub

Posted 7 years ago

“Step plates supplied with pan head screws for countersunk holes in plates, then why countersink the plates?? Suggest your buying department request the correct screws are supplied!”

Helpful Report

Posted 7 years ago

“A somewhat frustrating experience! Item not delivered on Weds 9th Aug. had to mail re non-delivery on Fri 11th not your problem but don't despatch check DPD for non delivery?? Shannon quickly replied and despatched a replacement set - excellent! The set arrived promptly but on opening no 3D tape for fitting! Another mail quickly responded to by Ollie stating design had changed to use screws, however the plates on website are shown with screw holes but instructions still say 3D tape, this was pointed out to Ollie and I see nothing has changed on the website! Was asked if I needed the screws? well I would as that's how they are fitted! Screws eventually arrived today by 2nd class post. Overall disappointed.”

Helpful Report

Posted 7 years ago

“I spent £170 on some seat covers. The headrest covers do not fit my headrests even though i ordered them for thr right year of the van. I asked for help and i didnt receive much support as the main covers are on now on.”

Helpful Report

Posted 7 years ago

Hi Deborah, our T4 seat covers are designed to fit standard seats and we advise the dimensions of the headrests that they fit on our website and recommend checking the dimensions before ordering. Unfortunately once the seat covers have been fitted and used we cannot resolve this as we don't sell headrests other than standard sizes.

Posted 7 years ago

“The cover was poor quality, very thin and ripped while trying to put it on. In the bin lesson learnt.”

Helpful Report

Posted 7 years ago

Hi Timothy, sorry you weren't satisfied with our bonnet bra, did you follow the fitting instructions we provide with the item to ensure it fits properly? we sell thousands of bonnet bras and get excellent reviews, they certainly aren't a 'thin' product but do need treating with care when fitting to your van, if you just pull it over the bonnet it will likely rip.

Posted 7 years ago

“Bought a T4 passenger seat swivel base, the fastening had not been included. After informing veedub an apology and prompt delivery ensued. The fastening hole positions on the swivel base does not align accurately with the base and runners, which causes the seat runners to jam up the forward and back movement of the seat. This due to the countersunk holes and bolts, when bedded pulls the runners off line. I managed to secure the runners with hex headed bolts. When requested to do a review I contacted veedub to explain and avoid their embarrassment, and explained my fix of the problem. Because I had fitted the unit,not as design, I have been told no help can be given to me. Initially I did not want help, only to inform of a hole spacing problem. If you have any items to fit and they are a little tight, DO NOT FIT, RETURN.”

Helpful Report

Posted 7 years ago

“Items purchased were expensive. On reading their website I mistakenly believed their statements that prices were competitive. A day later I discovered they were not, upon complaining the only option offered by them was to return the items. The cost and inconvenience was not acceptable to me. I spent £335 with them and discovered identical items from a similar supplier would have saved me £75 ! Needless to say I will not be promoting or purchasing from them again.”

Helpful Report

Posted 7 years ago

Hi Richard, sorry you were not happy with our prices although you did clarify you were more than happy with the goods purchase. We explained that our prices are competitive for the quality of product offered and know the quality of what we sell is second to none, there are always cheaper options such as the products you referred us to on eBay but we are pretty sure the quality would not be close to what we offer, by buying from us you not only get tried, tested and proven quality products you get a professional service both before and after purchase and also warranties on all products. I hope you give us a try again and thank you for your business.

Posted 7 years ago

“Had two days off work for delivery and let down both times”

Helpful Report

Posted 7 years ago

“I ordered a blue/black checked bonnet bra. Delivery was quick and packaging good,however when i opened it i was shocked at the really poor quality of the product . Best I can describe it was Tat. Really thin material not squares sewn together but one piece which look like printed plastic. Returns was a lengthy process having to jump through hoops to get it done. Well thats £5 out of pocket for me lesson learnt I wont be using Veedub again.”

Helpful Report

Posted 8 years ago

Hi Martin, Sorry you weren't satisfied with your bonnet bra the pattern is indeed printed not embroidered but the product certainly isn't "tat" and we sell literally hundreds of these bonnet bras with great reviews, sorry you weren't similarly happy with the product. In terms of customer services our process is very quick and simple, fill in a return form, send the item back with the return number provided to you and once received and inspected we refund straight away. Sorry you won't be using us again maybe in the future you will give us another try! Thx for the feedback, Vee Dub Transporters

Posted 8 years ago

“Whilst the items ordered where ok and did what they needed to do I was mainly disappointed by the delivery as it took a week to arrive and when it did I had to collect from post office as they hadn't paid enough postage to send it as the post office had said they had tried to re use a used stamp !! That cost ME money and time .”

Helpful Report

Posted 8 years ago

Hi Stephen, Sorry your item took so long to arrive and you had to pay postage, we send out dozens of key fobs every week and they normally take 2-4 days to arrive as per our delivery terms on our website for this type of item. We also NEVER re-use stamps and the postage we put onto these items more than covers the postage costs so this must be an error at the post office, however get in touch with support@veedubtransporters.co.uk and we will reimburse any postage costs you may have been charged in error. Thanks Vee Dub

Posted 8 years ago

“hi your response to giving answers on 2 questions is very slow check your ticket no3833 and see if you can give some help also a answer Regards Dennis Woolford”

Helpful Report

Posted 8 years ago

Hi Dennis, we received your message on Tuesday 29th November at 18:05 and replied with a response and advice on on Weds 30th November at 13:31 which was a inside 5 working hours, we have not had a message from you since, please contact us if you need further assistance. Regards Vee Dub

Posted 8 years ago

“There is a product is of low quality. In the shipment has arrived broken because the bad came wrapped by the delicate piece was mounted with the bars to be so delicate had to come dismantled and packaged paper bubble.”

Helpful Report

Posted 8 years ago

Hi Jose I do apologise for this. Please get in contact with our customer support team at support@veedubtransporters.co.uk who will be happy to get this issue sorted for you. I hope this helps. Thank you. Take Care - Veedub

Posted 8 years ago

“My 6 windows arrived with no packaging I usually receive my order boxed with expanding foam separating glass also no packaging on glue and window trim .absolutely no protection on some of the window edges.Also free gift, where?.As a regular customer can you tell me is this the new packaging delivery policy, Patrick Organ”

Helpful Report

Posted 8 years ago

Hi Patrick, For UK mainland deliveries we try to ship glass on our own vans and ship without packaging as it comes straight off of our vans and by using our vans we offer a more efficient service and timed deliveries. I did notice you had your latest order shipped to a UK address and your billing address is in Ireland so maybe you had the goods forwarded on. If you wish to order again and would like the goods packaged it is not a problem just let us know and we will accommodate you. Thanks Vee Dub

Posted 8 years ago

“Tried to make a return but it is virtually impossible as you need a return number which they do not send you, after being requested online twice. So you phone and it still is not sent. Then you phone again. They promise to call you back then do not. Then you give up!!!”

Helpful Report

Posted 8 years ago

Hi Paul, Sorry for the inconvenience you have suffered! we actually had a bug with our returns form and email server blocking certain free email accounts (e.g. hotmail) for a few days late in August therefore your return form didn't reach our customer services team. I can only apologise for this, this issue is now fixed and if you call customer services on 0800 292 2005 we will get your return processed without further delay. We process many customer returns and usually have a robust system for dealing with them but as with all technology sometimes things don't work as they should, please accept our apologies and if we can help with anything else let us know. Thanks Vee Dub

Posted 8 years ago

“The products that I ordered were not what I received and do not fit well. I would recommend buying elsewhere.”

Helpful Report

Posted 8 years ago

Hi Carl, if you received the wrong products please contact our customer services team on 0800 292 2005 and we will rectify the issue so you get the parts you ordered. Thanks Vee Dub Transporters

Posted 8 years ago

“Poorly made products that don't fit properly.”

Helpful Report

Posted 8 years ago

Good morning Darren,sorry to read that you are not happy with our products. If you would like to contact the office we would be more than happy to help you. Many thank's.

Posted 8 years ago

“Bought some side bars for my T5 and paid for next day delivery (the only delivery options). They arrived 3 days later with no fitting instructions (the online video didn't explain where the different pieces went) and when I phoned up it turned out lots of pieces were missing. I was told the missing bits would be sent next day delivery. Again, they didn't turn up next day and in the end it took 9 days from ordering until finally getting qeverything. Was offered a £20 gift voucher but I wasn't impressed and won't be ordering from this company again.”

Helpful Report

Posted 8 years ago

“Placed order, and item not in stock. Item was showing in stock and still is Pointless”

Helpful Report

Posted 8 years ago

Good afternoon Anthony,i do apologise we were not made aware of your order being out of stock until it went down to the warehouse to be packed. They are now back in stock,if you would like to call the office, we will take your order sir. Many thanks.

Posted 8 years ago

“The bumper guard is as ordered but the fact I paid for the item to be delivered by courier on 2-4day delivery and it eventually took 12days to arrive after I had to call to ask for it where abouts isnt really acceptable.”

Helpful Report

Posted 8 years ago

Hi Darren, Apologies it took 12 days to receive your order, the reason for this was when placing your order online it timed out at the payment stage and was then re-processed a short time later by yourself, for some reason this caused our payment gateway not to tell our system your order was successful therefore it was marked as a cancelled order, when you rang we located the issue and shipped on a next day service for you but unfortunately our systems weren't aware at the time you had paid for the item because it timed out, sorry for this inconvenience and based on the issue that arose with your order we have had our systems re-coded so this error never happens again. Thanks for bringing it our attention. Regards Vee Dub

Posted 8 years ago

“I've ordered twice from VeeDub Transporters with zero success. Inaccurate information given on the website caused me to order the wrong product. Despite the description stating that the product is suitable for all vans 1990-2003, I found they wouldn't fit a factory standard van, luckily I can make use of them elsewhere. Previously I'd ordered other goods which were poor quality/fitment and defected so had to be returned. Customer service is fine, I've had no hassle returning the goods for refund, I just wish I could get something from them that I can actually use!”

Helpful Report

Posted 8 years ago

Vee Dub Transporters is rated 4.7 based on 5,435 reviews