Verisure Reviews

Name: Verisure
Rating: 3.30

3.3 Rating 101 Reviews

57 %

of reviewers recommend Verisure

About Verisure:

Verisure is the leading provider of professionally monitored alarm systems in Europe and Latin America, with over 5.5 million customers worldwide.

Verisure alarms offer you all round protection and control over your security anytime, anywhere.

We Detect Earlier — Our advanced technologies detect any potential intrusion before it takes place.

We Respond Faster — Verisure's 24/7 human-monitored alarms have an average response time of just 20 seconds.

For urgent customer support inquiries, please call 0333 200 9000.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Any issues with the alarm system they are straight on fixing the problem and they stay in contact with you at all time staff are very plesent and polite”

Helpful Report

Posted 3 months ago

“Very helpful in the information how to activate a deactivate”

Helpful Report

Posted 3 months ago

“Service is quick and efficient”

Helpful Report

Posted 3 months ago

“5 stars company”

Helpful Report

Posted 3 months ago

“I could not fault Verisure even if I tried. The home security service they provide is excellent. Their response time to alarm triggers is next to immediate. Their staff are always polite, proactive and on the ball. Leaving the safety of my house in the capable hands of Verisure is tremendously reassuring. I have been using their services for several years and it has been worth every penny.”

Helpful Report

Posted 3 months ago

“A good alarm company to be long to they look after you and your house.”

Helpful Report

Posted 3 months ago

“Verisure are a very professional and friendly company to deal with. Both the telephone calls and the home visits have been a pleasure to deal with. The technicians and call operators are all so polite and friendly and whatever I have need has been done swiftly and efficiently.”

Helpful Report

Posted 3 months ago

“Very professional service.”

Helpful Report

Posted 3 months ago

“Good service”

Helpful Report

Posted 3 months ago

“I have had a Verisure Alarm now for over four years and am so pleased that l chose Verisure to protect my house twenty four hours a day. The alarm was installed with no mess within two hours including full instructions on how to use it. Piece of cake. Any person can use it. Every time we go away we can enjoy the time knowing that if anybody tried to break in we would receive a call from their people in the monitoring station, they would ascertain there was a break in, call the police, inform one of their guards and if any person is still in the house they would then employ ZeroVision which is a dense smoke so intruders can't see and want to get out. If anybody is looking for a complete intruder alarm with peace of mind l would suggest they contact Verisure at their earliest opportunity.”

Helpful Report

Posted 3 months ago

“Right from the first contact and installation, the staff at Verisure have been knowledgeable, well mannered, efficient & on the end of a telephone call to advise on any problems. I would recommend Verisure to anyone. The service they provide is second to none. The equipment is of a superb quality & was installed very quickly. It is constantly monitored & the call centre contacts you with any problems. They are on hand to assist with diy advice to rectify problems (eg. low batteries) or a visit from an engineer. Excellent alarm system, excellent staff & excellent service.”

Helpful Report

Posted 3 months ago

“Please always trust verysure alarm. They have very qualified engineer who always there for help you. Thank you so much verysure.”

Helpful Report

Posted 3 months ago

“Very good service and rapid response to all alarm activation using password authentication.”

Helpful Report

Posted 3 months ago

“All 👍 and thank”

Helpful Report

Posted 3 months ago

“We have already spoken to people with regard to the video we did for you and showed them the video of us so hopefully they will get in touch with you and get you to fit your alarms. They could not believe how you operate the way you do”

Helpful Report

Posted 3 months ago

“I am a very happy customer all round! Adauto is the best!”

Helpful Report

Posted 4 months ago

“Was pushed lots of pointless extras on installation, told me to take out my existing cameras, which they replaced with budget low quality ones. Doubled the up front cost and maintenance cost. Then you get an email pointing out you haven't bought anything, if you want to cancel the maintenance agreement you then have to pay again! 14 day satisfaction guarantee....4 days of phone calls, emails and WhatsApp and can't get them to give me a date. Awful company. Fitter has left holes in walls all over as can't use a drill properly. Commission based upselling. Absolutely useless customer service, save yourself money and stress and avoid this con company. Still not resolved. Wouldn't want to rely on verisure on an emergency, they're too busy dodging complaints”

Helpful Report

Posted 4 months ago

“Pushy fitter oversold useless products, small print says you haven't purchased, upfront fee is installation, unless you pay monthly maintenance fee you have to pay again for equipment. Trying to cancel under 14 day satisfaction guarantee but customer service is appalling. Poor quality equipment, very basic and overpriced. Gave reasonable price up front, then loaded with extras after fitting, price more than doubled on the day but couldn't get rid of him. Made loads of holes in walls as couldn't use drill, kept moving things having drilled holes in walls. Very difficult to deal with after fitting, wouldn't want to rely on them in an emergency”

Helpful Report

Posted 4 months ago

“Worst company I’ve Ever delt with. Left holes in my walls when they fineally came to take my system down. Would never call me back. And diverted my removal for 3 months late due to not being able to give me the right person to speak to because they where busy. The Call back was in a round 1.5weeks and that was just the phone call. Tried to sell me back the same service on the phone…..then when they came to the property, tried again. Refused to let me take my system down. And I only signed up to get the Arlo which is a separate camera. It’s just a sale team scheme. DO NOT USE THIS COMPANY.”

Helpful Report

Posted 5 months ago

“Nothing but promises never kept. Professional con artists. I told them I was cancelling the contract on 11th September. They said I couldn’t. Oh, yes, I can!”

Helpful Report

Posted 5 months ago

Verisure is rated 3.3 based on 101 reviews