Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Me and my friends were at Montreal, we had some time between our airbnb checkout and our flight back, so naturally we needed a place to drop off our baggage and walk around town one last time. We had booked a baggage drop off with another company the night prior, but ipon arrival we realized the store was closed! We had to find another one right away, I was able to find a few spots on Vertoe and made the confirmation. The drop off place was a cowork cafe shop. It’s close to our location, and the hosts was super friendly, cozy clean environment. Definitely would use Vertoe when we go on our other trips.”

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Posted 3 years ago

“A very simple process of booking and choosing the nearest storage location. I did this for the first time, but did not experience any difficulties. The guys at the store were welcoming and friendly. We took our suitcases safe and sound.”

Vertoe 5 star review on 20th October 2021

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Posted 3 years ago

“Big care that the seal should be placed in the zipper and not on the handle!!”

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Posted 3 years ago

“Ubicada en un sector estratégico y el administrador muy amable.”

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Posted 3 years ago

“Easy to find, book and use! Dropped our bags, explored the city a few hours, picked them up, then hopped on our plane to leave. Great, friendly location and I’d use them again.”

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Posted 3 years ago

“Great service from staff at the drop off point. Friendly. Will definately use the service again. Thank you”

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Posted 3 years ago

“Was easy to find a location which the one that I used the people were very friendly and accomodating.. Easy to book, easy check in/out. Good idea!”

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Posted 3 years ago

“Easy to book, location was central and easy to find. The staff who handled the drop off/pick up were friendly and professional. Definitely will use again!”

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Posted 3 years ago

“Quick, easy and convenient!”

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Posted 3 years ago

“I was skeptical at first, but the staff was nice and my bag was there when I got back.”

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Posted 3 years ago

“Traveling across country and needed a place to put our bags for 6 hours until we could check into our Airbnb. The Vertoe location on Bellevue in Seattle was very easy and a cost effective method to store bags. The store manager was very polite and protected our belongings.”

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Posted 3 years ago

“Super easy to use. I highly recommend this website”

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Posted 3 years ago

“Good service was a bit weary but my bags were kept safe and secure”

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Posted 3 years ago

“Convenient! Updating my booking was also convenient!!! Had to leave my luggage in NY while i went to Philly and it helped it become less stressful!”

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Posted 3 years ago

“Friendly staff and great location!”

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Posted 3 years ago

“I needed a place in central London to drop my bag for a couple of days and vertoe just seemed to be the perfect solution for what I needed! Easy, cheap and safe :) I can recommend it.”

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Posted 3 years ago

“Best possible solution for lugging bags around the city that never sleeps!! Especially when there’s 8 hours between flight check in and hotel check out and there’s still stuff to do!”

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Posted 3 years ago

“Over all a great service, the idea and process was super super easy and extremely popular. However, the woman who was in charge of our specific storage spots was awfully weird, she took a conference call with her child’s teacher in the middle of escorting us. She also made a rather large group of us wait to pick up our luggage so she could pick up her uber eats which took about 20 minutes. We were also lead through the dock doors through the outside which was kind of a hassle. A great service overall, just an inconsiderate host.”

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Posted 3 years ago

“Very quick and easy booking. The staff was very friendly as well! Definitely recommending Vertoe!”

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Posted 3 years ago

“Our bags were well looked after”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,119 reviews