Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,398 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,398 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 4 star review on 27th November 2024

121

Anonymous

Anonymous // 01/01/2019

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English

“Prompt delivery and with a wide choice of foods and supplements to my pet. Also, the operator (WhatsApp) replies clearly how to use the frequent order to get a better discount.”

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(ENGLISH) - Posted 18 hours ago

“Excellent service!”

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(ENGLISH) - Posted 2 days ago

“Not the most affordable but must be the most reliable!”

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(ENGLISH) - Posted 1 week ago

“Prompt delivery. While I only wanted one product, I noticed a wide variety, mine included. So I assumed it meets many different customers' different needs.”

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(ENGLISH) - Posted 1 week ago

“many medicals products for dog”

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(ENGLISH) - Posted 1 week ago

“The website is not user friendy and very unstable, the products cannot be loaded properly. The terms of subscription will be easily overlooked. But the CS was very helpful.”

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(CHINESE) - Posted 1 week ago

“Nice as always”

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(ENGLISH) - Posted 1 week ago

“Various types of dog food and supplements 👍🏼”

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(ENGLISH) - Posted 1 week ago

“出貨很快，昨天訂，快到第二晚已收貨，很有效率呢！”

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(CHINESE) - Posted 1 week ago

“Fast delivery with good packing, reasonable price”

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(ENGLISH) - Posted 1 week ago

“客服溝通及時落單方便快捷”

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(CHINESE) - Posted 2 weeks ago

“in the future, hope you are able to receive more promotions or discounts.”

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(CHINESE) - Posted 2 weeks ago

“Someone you can trust when it comes to your pets’ care & needs. Highly recommend 👍👍👍”

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(ENGLISH) - Posted 2 weeks ago

“I have no problem with your services, so far, but your communication about delivery time and schedule, is unsatisfactory, since there is absolutely no communication, until the delivery is affected. Actually there is no communication between the online order and the delivery”

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(ENGLISH) - Posted 3 weeks ago

“Quick delivery and the first order discount is very attractive. Subsequent orders also acceptable”

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(ENGLISH) - Posted 3 weeks ago

“Quality products. Fast delivery.”

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(CHINESE) - Posted 4 weeks ago

“Super fast. Super efficient”

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(ENGLISH) - Posted 4 weeks ago

“Vetopia has a really good follow-up reminder when I need to re-stock.”

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(ENGLISH) - Posted 4 weeks ago

“Fast and timely response. It helps me to make swift decision. Did buy 2 times for 3 items. All goods arrived on time and in good order. Confidence is being built up. Keep up your good service level.”

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(ENGLISH) - Posted 1 month ago

“CS 都好有效率+ 加上貴司出貨很快👍🏻 最快今日下單明天就可以收到💜”

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(CHINESE) - Posted 1 month ago

Vetopia is rated 4.7 based on 2,398 reviews