Login
Start Free Trial Are you a business?? Click Here

Vetopia Reviews

4.7 Rating 2,384 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,384 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Sunita Roy
Verified Buyer
“Good service delivery very fast”
Helpful Report
(ENGLISH) - Posted 2 years ago
Christy Lui
Verified Buyer
“Good delivery.”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“We are based in Macau and the $300 free shipping really comes in handy. We mainly get Royal Canin prescription diet for our cat and find that the cost is cheaper than local sources. Staff are also helpful and responsive. Appreciate your help! Already recommended to friends! :)”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jesse Chan
Verified Buyer
“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Pets are treated professionally and the staffs are helpful and always have the patience to explain everything to parents.”
Helpful Report
(ENGLISH) - Posted 2 years ago
C Wong
Verified Buyer
“reliable products, fast delivery, excellent services.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Simon Lee
Verified Buyer
“I was amazed that although I ordered Mazuri pellets for my turtles late at night, they were delivered to my home midday the following day. The delivery lady was so kind to WhatsApp me about the delivery time in advance. Very customer-centred and efficient service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Phyllis Yeung
Verified Buyer
“Highly recommended. Competitive price and fast delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tung Wing Mak
Verified Buyer
“Quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Super easy to order! Wonderful Delivery Service! Thank You”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ajay Joneja
Verified Buyer
“All good so far. You have a decent selection of cat food -- and the delivery times are fast. Website works fairly well.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ally Van De Pol
Verified Buyer
“I love ordering from Vetopia! Products typically come the next day and this time I had a friendly chat with a lady who was helping the driver find his way to me! Efficient and friendly. What more could you ask for!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Iris GAO
Verified Buyer
“A very easy to use platform, and I love the way to do payment which is very convenient and highly efficient”
Helpful Report
(ENGLISH) - Posted 2 years ago
Angela Au
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yammie Cheung
Verified Buyer
“每次買野，都有小禮物比小朋友，氹得小朋友好開心”
Helpful Report
(CHINESE) - Posted 2 years ago
Christine Houston
Verified Buyer
“Sorry, WAY too much back and forth via WhatsApp - really annoying. And I've had to deal with refunds and then new charges. I'd be happy to apply anything owed to me by Vetopia to my next order rather than your current process. Love the products and the intentions of the staff but the WhatsApping is driving me mad.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Crystal Tik
Verified Buyer
“Super Fast delivery !! Re ordered many times.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Pick-up is very quick! Got a notification on the same day I ordered. The people who are at the pick-up also made it very easy and quick. Love the wide variety of products I can choose from as well.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ray Fung
Verified Buyer
“Fast delivery. Nice shopping experience.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fantastic and fast delivery. I have ordered late at night and received delivery the next morning. You guys ROCK!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,384 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request