Login
Start Free Trial Are you a business?? Click Here

Vetopia Reviews

4.7 Rating 2,385 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,385 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Tang Monchi
Verified Buyer
“Good products”
Helpful Report
(ENGLISH) - Posted 2 years ago
Abigail Bourne
Verified Buyer
“Great selection of products but LOVED the customer service. Fast, efficient and friendly!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Miss Chung
Verified Buyer
“Good service”
Helpful Report
(CHINESE) - Posted 2 years ago
Lydia Wong
Verified Buyer
“Good shopping experience”
Helpful Report
(ENGLISH) - Posted 2 years ago
TINNEY PANG
Verified Buyer
“The product is very good and the delivery is very efficient.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Arie Ho
Verified Buyer
“I want to cancel my recurring purchase of 12 canned dog food!! Since I set up the recurring order bi-monthly but I received the cans monthly without any discount or use my bonus points! At present, I do have 24 cans of dog food at home! I tried to contact your serving team to cancel but in vain! Pls cancel the order wef Sep 2022!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kris Kwok
Verified Buyer
“Good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fred Ting
Verified Buyer
“The delivery is very fast.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lisa Yan
Verified Buyer
“Products are reasonably priced and mostly delivered on time”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very fast delivery. Order is correct every time. Very efficient and reliable.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Miranda Li
Verified Buyer
“speedy delivery service, and staff is really polite”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jilia Lo
Verified Buyer
“Our prices are little bit high if compare to other vet”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alyse Lee
Verified Buyer
“送貨快 有禮貌 送貨準時”
Helpful Report
(ENGLISH) - Posted 2 years ago
IVY WONG
Verified Buyer
“Quick delivery! Very good!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kwok Po Chan
Verified Buyer
“Good good good good good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sandy Lam
Verified Buyer
“所售的貨物有質素給我有信心 因我喜用高品質生活給我的寵物”
Helpful Report
(ENGLISH) - Posted 2 years ago
Eszter Matrai
Verified Buyer
“Very good service! One of my orders was incorrect and when I let the currier know he was very helpful and returned with the correct product on the next day.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sarah Sing
Verified Buyer
“So many products to choose from. Very quick delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I’ve been placing recurring order from Vetopia, so I won’t overlook to order necessary food and regular “medication” like heartgard and Braveto. And it always comes with a complimentary snack/food. Delivery service is flexible.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“落單簡單 網上回覆快 多優惠 如果可以全中文就更好啦”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,385 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request