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Vetopia Reviews

4.7 Rating 2,380 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,380 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Pinky Cheung
Verified Buyer
“响 Vetopia 購物非常方便，產品保證正貨，買得安心安全，送貨快捷，更可儲分當現金，唔錯👍🏻👍🏻”
Helpful Report
(ENGLISH) - Posted 2 months ago
Ida Lam
Verified Buyer
“Delivery was fast”
Helpful Report
(ENGLISH) - Posted 2 months ago
Anonymous
Verified Buyer
“Excellent customer services. Follow up efficiently via whatsapp conversations. Sometimes, even the products are a bit expensive than other online shops, will still consider purchasing from Vetopia because of this reason and also timely delivery.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Toco Leung
Verified Buyer
“My dog is very fast to finish this dog food and his popo is very good.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Alison Wright
Verified Buyer
“I have always found them to be very efficient. Their website can be a little difficult to manoeuvre when you get to the payments part. It never seems to remember your address. I repeatedly use this company. Well done in general..”
Helpful Report
(ENGLISH) - Posted 2 months ago
PETER LI
Verified Buyer
“Vetopia is a nice platform.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Rajesh Sidhu
Verified Buyer
“I've used Vetopia for many years now as my dog is on a special diet and I can conveniently order his food online and know that the delivery will be quick and efficient. There's such a wide range of items available for sale on the website that I don't need to look anywhere else and the customer service and reward schemes give an even bigger incentive to go back again and again! I highly recommend them!”
Helpful Report
(ENGLISH) - Posted 2 months ago
Virginia J MacQueen
Verified Buyer
“They got my order out to me in record time. The transaction was seamless. Highly recommend!”
Helpful Report
(ENGLISH) - Posted 2 months ago
Hwei Lin Teo
Verified Buyer
“I love how efficient they were in handling the issue that I had with my order recently! Thank you!”
Helpful Report
(ENGLISH) - Posted 2 months ago
Brenda Fong
Verified Buyer
“Plenty of choices and delivery is speedy”
Helpful Report
(CHINESE) - Posted 2 months ago
C Cheng
Verified Buyer
“Good to purchase with free gift. Would be great with discount for members for each order.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Lucille Wong
Verified Buyer
“Efficient delivery, consistent with the description, trustworthy.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Anonymous
Verified Buyer
“fast and convenience”
Helpful Report
(CHINESE) - Posted 2 months ago
Anonymous
Verified Buyer
“Great, will reorder.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Anonymous
Verified Buyer
“Got the SF tracking number (Email) after SF delivery.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Maria Ferraro
Verified Buyer
“I have seen on Google bad reviews at the time of shipping, I want to clarify that my case was different: the shipment was on time and everything was perfectly ordered, they sent me to the Mail the tracking code and the number to withdraw. A 10/10 service”
Helpful Report
(ENGLISH) - Posted 3 months ago
Siu Kai Pun
Verified Buyer
“送貨快速，有禮貌👍🏻已回購多次”
Helpful Report
(CHINESE) - Posted 3 months ago
Shadow Cheung
Verified Buyer
“Good deliver”
Helpful Report
(ENGLISH) - Posted 3 months ago
Gail Taylor
Verified Buyer
“Vetopia offer an excellent service. I have been purchasing products from this site for years. The food and other items are well appreciated by my five dogs, Donald, Lai Cha, Muffin, Igloo and Josie. Most recently, I asked for special food for my eldest, Donald, now over 17 years of age. He has had surgery, and needed 'recovery' food as well as other items. He is on the mend.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Anonymous
Verified Buyer
“Vetopia … reliable, efficient and great customer service! Thumbs up”
Helpful Report
(ENGLISH) - Posted 3 months ago
Vetopia is rated 4.7 based on 2,380 reviews
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