Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,475 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,475 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service”

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(ENGLISH) - Posted 9 months ago

“Friendly and quick response. Good follow-up on for timely re-orders👍”

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(ENGLISH) - Posted 9 months ago

“Many choose”

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(CHINESE) - Posted 9 months ago

“Great quality and packaging of products :) No tracking information provided :(”

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(ENGLISH) - Posted 9 months ago

“It is helpful and follow up the matter in a timely manner.”

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(ENGLISH) - Posted 9 months ago

“very good”

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(CHINESE) - Posted 10 months ago

“So far so good”

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(ENGLISH) - Posted 10 months ago

“vetopia offers extensive range of product including GI cat food for my cats. and some niche cat food. quality is good, no defects, no refund is needed so far that i ordered the pet stuff there for a year. delivery time is a bit long tbh, usually takes 5 days from the time i placed orders. when comparing to other online pet store. overall is good as long as you manage your time well.”

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(ENGLISH) - Posted 10 months ago

“A wide range of Animalkind products is good. Re-occurring order and delivery service are also convenient!”

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(ENGLISH) - Posted 10 months ago

“Very reliable distributor with good range of products. Delivery usually takes about 3-4 days which I wish can be done faster.”

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(ENGLISH) - Posted 10 months ago

“prompt reply and delivery”

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(ENGLISH) - Posted 11 months ago

“Convenient to purchase!”

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(CHINESE) - Posted 1 year ago

“CS is good, reasonable & acceptable price. Fast delivery.”

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(ENGLISH) - Posted 1 year ago

“可惜積分換禮物，只可以換一件，如存得太多都無用的。希望可以改善一下，又有限期，叫我們如何用得到呢？”

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(CHINESE) - Posted 1 year ago

“quick response”

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(CHINESE) - Posted 1 year ago

“Good service”

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(ENGLISH) - Posted 1 year ago

“Have improvement”

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(CHINESE) - Posted 1 year ago

“Very fast delivery!”

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(ENGLISH) - Posted 1 year ago

“Quite user friendly”

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(ENGLISH) - Posted 1 year ago

“一直有訂開乾糧同濕糧送貨，通常是貴公司送貨，收貨乾淨企理；較少數交由SF Express送貨，紙皮盒裝住會有蝨，比較污糟。”

Helpful Report

(CHINESE) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,475 reviews