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Vetopia Reviews

4.7 Rating 2,391 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,177
 Metrics
4.7
Based on 2,391 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Z Chan
Verified Buyer
“Very convenient”
Helpful Report
(ENGLISH) - Posted 2 years ago
Julie Leung
Verified Buyer
“Super efficient and great service. Have recommended to my friends and we are all returing customers”
Helpful Report
(ENGLISH) - Posted 2 years ago
Linda Khemlyani
Verified Buyer
“Managed to find the cat food I needed & it was delivered promptly as advised the next day. Great service! Will order again.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Claire Yee
Verified Buyer
“Fast delivery and nice packaging . Their next day delivery was fantastic.”
Helpful Report
(CHINESE) - Posted 2 years ago
Chris
Verified Buyer
“I love how i can get what i need especially on prescription dog food online. I understand the necessity but they have not made it easy for us to buy their product. Thanks for making it easy.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vanessa Ip
Verified Buyer
“Staff are very accommodating and responsive. Orders always arrive promptly.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Loki Law
Verified Buyer
“Reliable delivery and quality canned food which I’ve never complained.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“quick delivery”
Helpful Report
(CHINESE) - Posted 2 years ago
M Lee
Verified Buyer
“Very quick deliver and good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jenny Liang
Verified Buyer
“i add this one as topping for my dog. my dog has digestion problem and he is fine with these cans”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joey Lam
Verified Buyer
“Prompt delivery and in perfect condition”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sze Man Chan
Verified Buyer
“We highly appreciate the efficiency of delivery service, thank you”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kat Fung
Verified Buyer
“I'm impressed by the customer service of Vetopia. Subscription service is great & whenever I need help to modify my order or to get something urgently, their staff is always super helpful. Delivery is fast and I'm always happy with the delivery service. Absolutely 5-star service!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“A processing is very efficiency.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Idy Ho
Verified Buyer
“Speedy and on time delivery… and the staff are friendly too.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Friendly and efficient service that I would go back to.”
Helpful Report
(ENGLISH) - Posted 2 years ago
June Chow Mei Chong
Verified Buyer
“Most helpful and efficient responses. We moved from HK 3 years ago but we still use Vetopia for our pets needs.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joey Ho
Verified Buyer
“Very fast service. Thank you!”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“I’m a returning customer due to great customer (via the vets) and delivery service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Gato Bibi
Verified Buyer
“good service and delivery 👍”
Helpful Report
(CHINESE) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,391 reviews
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