Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,383 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,383 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 4 star review on 27th November 2024

121

Anonymous

Anonymous // 01/01/2019

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English

“越嚟越貴，感覺份量越嚟越少”

Helpful Report

(CHINESE) - Posted 1 year ago

“The service is prompt and I do not have to wait long to get the products I purchase.”

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(ENGLISH) - Posted 1 year ago

“Whatsapp service for prescribed drugs is efficient and easy to understand. Will shop again at vetopia!”

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(ENGLISH) - Posted 1 year ago

“speefy delivery with good communication and the staff are helpful”

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(ENGLISH) - Posted 1 year ago

“感謝貴商號能夠彈性處理我的循環訂單；還有承諾下下單後兩天收到貨品👍可以配合到我的我的實際需要🙏🏼”

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(ENGLISH) - Posted 1 year ago

“Friendly service fast shipping.”

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(ENGLISH) - Posted 1 year ago

“Responsive and fast delivery!”

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(ENGLISH) - Posted 1 year ago

“good as usual”

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(ENGLISH) - Posted 1 year ago

“送貨速度快，包裝實淨，送貨員有禮。貨物質素高”

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(ENGLISH) - Posted 1 year ago

“Unfortunately the second order I placed took over a week to arrive. I had to email to question where the order was and then was told the driver delivered it to the wrong address.”

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(ENGLISH) - Posted 1 year ago

“Good protective packing and a gift can there! My dog really love it!”

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(ENGLISH) - Posted 1 year ago

“Used for nearly a year and it is good.”

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(ENGLISH) - Posted 1 year ago

“補貨和客服回覆速度快,不時有優惠”

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(ENGLISH) - Posted 1 year ago

“Love the flexible recurring plan”

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(ENGLISH) - Posted 1 year ago

“The products are well packed and the delivery arrangements is excellent”

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(ENGLISH) - Posted 1 year ago

“購物簡易順利，送貨快。”

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(ENGLISH) - Posted 1 year ago

“Always great service and speedy delivery. Just wish Vetopia would carry frozen raw food for dogs, especially Organic Paws and Barff.”

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(ENGLISH) - Posted 1 year ago

“great customer service! speedy delivery.”

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(ENGLISH) - Posted 1 year ago

“Very quick delivery (came the next working day) and amazing customer service!”

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(ENGLISH) - Posted 1 year ago

“Vetopia provides fast and efficient service. However, I would appreciate Vetopia could have more pick up points for customer to choose other than Quarry Bay office”

Helpful Report

(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,383 reviews