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Vetopia Reviews

4.7 Rating 2,384 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,384 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

Vetopia 5 star review on 27th June 2024

Vetopia 5 star review on 27th June 2024

Vetopia 5 star review on 1st June 2024

Vetopia 5 star review on 4th October 2023

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent customer service: My problem was solved quickly with the help of the staff. Reliable delivery: Delivery was quick and on time.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I'm pleasantly surprised & pleased with the prompt delivery. Placed an order in the morning and received it in the afternoon.”

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(ENGLISH) - Posted 2 years ago

“服務好，物流快，今日落單明天已收貨。”

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(CHINESE) - Posted 2 years ago

“The team has been very helpful with my delivery queries. They made sure I got my oralade for my old dog within 24 hrs”

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(ENGLISH) - Posted 2 years ago

“Great product, fast delivery, good management team”

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(ENGLISH) - Posted 2 years ago

“The online ordering system is user friendly. I appreciate the next day delivery arrangement and the delivery person is very nice and responsible as well.”

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(ENGLISH) - Posted 2 years ago

“The vetopia team are very friendly and knowlegeable. My puppy is enjoying the delicious royal canin brand dog food and I even got a free gift 'doggy' bag (pun intended) with my purchase. Highly recommeded! Also I was able to redeem a free mug. So all in all a satisfying experience.”

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(ENGLISH) - Posted 2 years ago

“Good service. Fast delivery”

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(ENGLISH) - Posted 2 years ago

“Very good delivery”

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(ENGLISH) - Posted 2 years ago

“方便快捷及良好的體驗”

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(ENGLISH) - Posted 2 years ago

“the delivery was smooth and quick. I received the items just a day after making the purchase!”

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(ENGLISH) - Posted 2 years ago

“the delivery of product was excellent, I made an order last evening, and received it on the next day's afternoon.”

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(ENGLISH) - Posted 2 years ago

“Quality goods and speedy delivery”

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(ENGLISH) - Posted 2 years ago

“They are very responsive and fast delivery.”

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(ENGLISH) - Posted 2 years ago

“The range of products Vetopic offers covers pretty much everything our pets need. Quality of the product is higher than the average pet supplies stores, we feel like we can let our pets try many of their products without worrying about what's in those products. The best thing we love about Vetopia is their super quick delivery and fantastic customer support.”

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(ENGLISH) - Posted 2 years ago

“Very good fast shipping and received very quickly”

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(CHINESE) - Posted 2 years ago

“Very good products fast delivery & response 👍”

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(ENGLISH) - Posted 2 years ago

“Fast delivery! Nice to have a cheaper price for recurring orders!”

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(ENGLISH) - Posted 2 years ago

“quick delivery, thanks!”

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(ENGLISH) - Posted 2 years ago

“Good services and fast delivery”

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(CHINESE) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,384 reviews