Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,376 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th November 2024

120

Anonymous

Anonymous // 01/01/2019

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English

“包裝非常好，產品貓咪已經食了一段時間有效，所以再次購買。”

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(CHINESE) - Posted 1 year ago

“More faster shipping would be better it took 8 days to ship”

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(ENGLISH) - Posted 1 year ago

“Fast shipping”

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(ENGLISH) - Posted 1 year ago

“Fast delivery and always reliable.”

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(ENGLISH) - Posted 1 year ago

“The experience of online ordering is good. But the delivery service is very bad. The goods was placed in lobby of my building without any notice or confirmation with me. It should be delivered to my home according to delivery address shown in my order. The goods has been left in lobby for two days until I incidentally noticed the goods was there.”

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(ENGLISH) - Posted 1 year ago

“Pleasant transaction”

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(ENGLISH) - Posted 1 year ago

“My first shopping experience here and it Impressed me with the user friendly design of items that customers look for! Both the packaging and delivery were good too! Will come again!”

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(ENGLISH) - Posted 1 year ago

“I am a first time customer. Very swift service with good customer service. Highly recommend.”

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(ENGLISH) - Posted 1 year ago

“Provided very good quality products and the ones I need for my specific breed and age of pets. Professional site and team, thank you”

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(CHINESE) - Posted 1 year ago

“Smooth delivery”

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(ENGLISH) - Posted 1 year ago

“Variety of choices on special food for cats”

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(ENGLISH) - Posted 1 year ago

“Quick and efficient delivery.”

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(ENGLISH) - Posted 1 year ago

“Suggest to let customers to choose the delivery time & date. I don't have any delivery schedule ideal after order placement & need to check with your team again & again. Finally, received the products at 10:45pm even your team advanced schedule should be under 7:00~10:00pm. .”

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(ENGLISH) - Posted 1 year ago

“Quick delivery and well packaged”

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(ENGLISH) - Posted 1 year ago

“這是診所開給狗狗吃的，狗狗吃了胃口好了很多，希望驗血報告回復正常，會回購”

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(ENGLISH) - Posted 1 year ago

“Not live logistics provided to customer. And no expected delivery time.”

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(ENGLISH) - Posted 1 year ago

“if the pricing for recurrent purchases not going up so high is more appreciated. I can see the re-purchasing price is much much higher than the price this time.”

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(ENGLISH) - Posted 1 year ago

“Very quick”

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(ENGLISH) - Posted 1 year ago

“Quick delivery after ordering”

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(ENGLISH) - Posted 1 year ago

“安排送貨速遞特快，謝謝”

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(CHINESE) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,376 reviews