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Vetopia Reviews

4.7 Rating 2,384 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,170
 Metrics
4.7
Based on 2,384 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Jennifer Kim
Verified Buyer
“The staff at Quarry bay was extremly kind and helpful. I was struggling with the payment, and he helped me deal with it patiently. Also, he gave some samples for the cat! :)”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Excellent ! Products selection is good, service is awesome the team is reactive, responsive and easy to reach. Always a smooth delivery within the schedule. Love it !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kwok Che Tsang
Verified Buyer
“Good customer services.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rex Mok
Verified Buyer
“speedy delivery’ smooth process”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rebecca Cheng
Verified Buyer
“prompt delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Raven Lam
Verified Buyer
“Fast response and delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sheung Chi Lau
Verified Buyer
“Prompt reply via whatsapp, excellent customer service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vanessa Ip
Verified Buyer
“Great how quickly Vetopia delivers and informs of sold out items when they become available.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Stanley Siu
Verified Buyer
“Fast transaction, fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Reliable service with great package.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Amanda Liu
Verified Buyer
“Very fast delivery service with good product availability”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yuen Hing Lo
Verified Buyer
“Best price in Hong Kong, fast delivery and customer service representatives are friendly and helpful! Their recurring order option is very convenient and the price is unbeatable, I will never have to worry about running out of dog food again! :)))”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Easy to order and get approval on prescription items. Quick delivery. Good price after discount.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“The online purchase experience was good. Speedy delivery service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Lau
Verified Buyer
“Service provided by Vetopia Online Store team is very helpful.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tina Ko
Verified Buyer
“可配合我的要求，提早送貨”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Great customer service, delivery was same day”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast shipping”
Helpful Report
(ENGLISH) - Posted 2 years ago
Billy Ko
Verified Buyer
“Fast and smooth delivery, excellent online store”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,384 reviews
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